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Lithia Nissan of Eugene
- Eugene, OR
About this business
Location details
2060 Martin Luther King Jr Blvd, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I stopped by this dealership without an appointment, and was promptly greeted by a salesman. After he retrieved the key - which took about 5-10 minutes - from inside and allowed us to look at the interior, we started to talk about color options and whether the exact car I wanted could be brought in. I was told to wait where I was, and after 10 minutes, he came back and told me they had one in Portland. Then... the waiting started. I don't remember the exact series of questions, but I waited, and waited, and waited for inform... read more
Business response:
I am very sorry to hear that your recent visit did not live up to expectations. The situation you describe does not live up to our standards of customer service and I apologize. I would appreciate the opportunity to speak with you directly about your experience so that I can help make it right. Learning the details of your experience will also help us improve our processes moving forward. I can be reached at 541.686.2211 or draff@lithia.com. I look forward to hearing from you. Thank you, David Raff, General Manager
Frequently asked questions about Lithia Nissan of Eugene
How is Lithia Nissan of Eugene rated?
Lithia Nissan of Eugene has a 4.4 star rating with 2,698 reviews.
When is Lithia Nissan of Eugene open?
Lithia Nissan of Eugene is open now. It will close at 7:00 p.m.