Liverpool Village Animal Hospital's cover image

This profile has been claimed by the business owner or representative.

Liverpool Village Animal Hospital

4.8

About this business

Location details

6770 Onondaga Lake Pkwy, Liverpool, NY, 13088, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.83,202 reviews
Select a rating
Nathaniel Davis's profile image
Nathaniel Davis 
recommend  Recommended
3 years ago

Their vets are very good in knowledgeable. Unfortunately that's the only thing good about this place. I really appreciate calling waiting 6 minutes and 38 seconds for them just to hang up on me so I have to call back and wait all over again just to get my cat's medication. I appreciate even more people showing up after me in getting served before me for said medication. I understand they're busy and everything's chaotic but this is ridiculous as soon as this veterinary crisis is over I will be finding a new place. 

Dave Evans's profile image
Dave Evans 
recommend  Recommended
3 years ago

I have been going to Liverpool for 10+ years and this has been by far the worst experience of my life! My 2 year old Labradoodle was wrongfully diagnosed with pneumonia because Dr. Sichak did not want to do her job correctly. After 2 weeks of force feeding my dog & giving him medication with no signs of improvement, we go back to the vet and work with Dr. Fahey (who was GREAT!) To find out my dog Moose does NOT have Pneumonia, Told to stop all medication (which I just paid for) and go see a specialist. $700 on a visit that ... read more

Keith Loveless's profile image
Keith Loveless 
4 years ago

Apparently pet care has now turned into a brokerage firm…$$$$$ Not with high prices but trying to push as many animals through as possible! It’s a shame! Liverpool Village Animal Hospital has gone from being a really great hospital to nothing more than a cash cow. I just sat in their parking lot for almost a full hour waiting for my appointment and dogs cats all animals were going in and out of the building. I called to check and see what was going on and after a discussion of maybe two minutes the receptionist hung up on... read more

Heather Lynn Wildcat's profile image
Heather Lynn Wildcat 
recommend  Recommended
4 years ago

Called 10-15 places for an emergency situation with a 6 day old puppy. Not a soul would help. Called the Liverpool Village Animal Hospital and they had me bring the baby right out. Within three minutes, a vet tech met me in the driveway and assessed the baby. She offered me to come in immediately and explained her intent for triage and treatment. A few minutes later, the vet came in to see me, Dr. McCoy I believe her name was. She explained my baby had a massive heart defect and survival thru the night was not expected. She ... read more

Jeremy Schad's profile image
Jeremy Schad 
5 years ago

This has been my absolute favorite place to go for the longest time. My dog typically has a good time here and the staff are incredible for the most part. Typically Beamer is seen by either one of the Nicole’s. They weren’t available so I made the appt. with Dr. Holtze. While his tone and demeanor were fine, the entire conversation felt like one sales pitch after another. It was my first time ever walking out feel uncomfortable. Not so sure I’ll return and that’s a bummer cause it’s been great up until now. My dog had surg... read more

Iwona Dankowska's profile image
Iwona Dankowska 
5 years ago

Dr Pinneo or Mr Pinneo, as I don’t regard him as a doctor as doctor treats people/animals, is a great sales person promoting tablets containing parasiticides. He recommends Bravecto/NexGard/Simparica without informing pet owners of potential serious consequences. My friend’s dog has died because of Mr Pinneo’s actions. Do not recommend. 

Toni Brady's profile image
Toni Brady 
5 years ago

Dr. Pinneo gave my 5lb KCC a sample of NexGard, she had a seizure and his recommended was to euthanize her. I trusted him. After doing my research, after she was already dead, I find out that NexGard is POISON and has killed many dogs!! Dr. Pinneo you owe me $3000 for another KCC. I won’t stop, and I will make sure everyone will be aware of your negligence! 

Scott Claxton's profile image
Scott Claxton 
5 years ago

Our dog ingested and puked up a screw and all they did was an X ray and said nothing else was inside him. They never checked for internal bleeding and even with multiple trips over the course of 4 days to this place and our dog puking up blood over those 4 days they still insisted he would be fine. Even after saying his heart rate was low they still were going to send us home with him. Until my girlfriend said no you need to do an ultrasound and they finally did and found out he was septic and it was too late so he had to be... read more

Rebecca McCormick's profile image
Rebecca McCormick 
5 years ago

Try listening to your clients! You killed my daughter's dog! Shame on all of you! 

Frequently asked questions about Liverpool Village Animal Hospital

How is Liverpool Village Animal Hospital rated?

Liverpool Village Animal Hospital has a 4.8 star rating with 3,202 reviews. 

When is Liverpool Village Animal Hospital open?

Liverpool Village Animal Hospital is closed now. It will open at 8:00 a.m.