This profile has been claimed by the business owner or representative.
Location Rentals
- Real Estate
- Lubbock, TX
About this business
Location details
4314 S Loop 289, Lubbock, TX, 79413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Loved having Location Rentals as a landlord!! Buzzy always took care of us and was really easy to get in contact with. Part of our fence blew down one day when there was 60 mph winds, and Buzzy had someone at our house fixing it within 10 minutes of me calling him. I HIGHLY recommend renting from Location Rentals, and I always tell my friends and family to use them. We rented our first home when we got married from them and I will forever cherish the wonderful memories made in that house- Location Rentals made it easy (and o... read more
Worst rental experience of my life. 6months into a year lease, we were pressured to renew our contract. Once the property hit the market, we were contacted daily for viewings. After having the house cleaned and carpets shampooed, our deposit was “nickeled and dimed” ($50 lightbulbs?). If any maintenance can be linked to you - prepare to pay the bill. No walk thru at termination leaving all speculation to their own reason. Good luck!
Business response:
Hello, Dee. Thank you for taking the time to provide feedback regarding your experience. We are sorry to hear that it was not a positive one. We tried to locate your tenant record, but we could not do so based on the name you provided. Please feel free to contact your property manager to discuss any outstanding issues or concerns.
⚠️ • Warning Your Page We have received multiple reports that your Facebook page has violated our terms of service and community guidelines. 1. Misuse of another person's name/image. 2. Sharing content exposes users to other dangers. . We have sent a warning that your Page will be disabled if it violates any of the above conditions. Therefore, your account has been scheduled for review. If you think your Page was disabled by mistake, we'll walk you through some steps to request protection. To keep your account from being per... read more
THIS COMPANY IS SHIT AND WILL KEEP GIVEING YOU THE RUN AROUND. I KEEP GETTIN DIFFRENT EXCUSES ON WHY I CANT BE APPROVED. THE LAST EXCUSE I KNEW WAS FULL OF SHIT BECAUSE THEY TOLD ME I OWED MONEY TO ANOTHER PROPERTY NOT KNOWIN I HAVE A LEGIT TENANT TRACKER REPORT THAT SAYS I DONT OWE A THING. THE SECOND EXCUSE WAS I DO T MAKE ENOFE... WHE LN I WORK FOR THE RAILROADS LIKE GET REAL.... AND THE FIRST EXCUSE THEY GAVE ME WAS MY BACKGROUND HAHAH MY BACKGROUND IS CLEAN.... IS IT BECAUSE IM BLACK???? CUS IF SO JIST SAY THAT AND ILL ... read more
Business response:
Shaa, thank you for your feedback. We are sad to hear you didn’t have the best experience dealing with our company. If you need further information with regards to the carefully considered policies we have in place to protect both our residents and the homeowners we represent, you can always call our office at 806-794-5800.
RecommendedThe property I'm renting was sold back on October 15th and because of that my October rent was discredited leaving an owed balance. I went in on November 3rd to make arrangements and also put in a maintenance work order for partial electrical outage but because a balance was owed it was ignored. So for a whole month I've been without electricity in part of the unit. Went through a cold front during Thanksgiving weekend without electricity having to close off part of the house to keep warm. I owe $91 and because of that Aliso... read more
Business response:
Hello, Aleks. It is always our goal to communicate with our tenants regarding payment arrangements or maintenance needs as they arise. We would like to opportunity to look in to this issue further and discuss the details with you directly. Please feel free to reach out to our office manager at 806-794-5800 at your earliest convenience.
Mariah was awful. She was rude from the get go. Would never do business with them or her again. I will be telling everyone I know not to use this company. I do appreciate the broker trying to make things right but I hate how I was treated. Maybe she shouldn’t be in customer relations
This company gave me horrible service, the owner was rude, unauthorized charges above $600 that I was unaware of until I seen my statement, horrible accounting system that sends payments late and account statements even later, and then they charged me a hefty fee to get out of management from them. As an out of town investor, I do not recommend.
Business response:
Hello Mr. Seemann. We appreciate you taking the time to provide your feedback. We are sorry to hear that your experience did not meet your expectations. It is always our goal to build and maintain great relationships with our clients. We understand that you have already discussed these matters with our Broker, but if there is anything else that needs to be discussed, please reach out to us.
Our amazing landlords transferred the end of our lease to this company. We had nothing but problems for the last 2 months of our 3 year lease. We had been excellent tenants, no problems, our landlord was always very prompt and helpful. This group will nickel and dime the crap out of any tenant. We asked them to send someone to make sure we installed a new thermostat correctly (we removed our nest we had bought & installed) as it was during the winter freeze and we wanted to make sure it was correct. They charged us $175 - so... read more
Business response:
Hi Kristin. We apologize if we did not communicate with your thoroughly enough during your tenancy and move out. If there are any outstanding items that you wish to discuss then please reach out to our office and ask to speak to a manager.
Very disappointed in the entire process of using Location Rentals and their services. Every time a request was made for much needed repairs to the unit were delayed and in the minimal issues they did decide to address, the quality was poor. Some requests for basic needs were NEVER filled. Communication with them is difficult and frustrating. They took the entire deposit over issues that were present in the unit upon moving in (which were initially documented per their request by us.). I wouldn’t recommend their services to a... read more
Business response:
Hello Kelsee, thank you for your feedback. Unfortunately, we are unable to find your account. Please reach out to us at 806-794-5800 to speak with us regarding these issues.
Frequently asked questions about Location Rentals
How is Location Rentals rated?
Location Rentals has a 3.9 star rating with 675 reviews.
When is Location Rentals open?
Location Rentals is closed now. It will open at 8:30 a.m.