Londonderry Dodge Chrysler Jeep Ram

Colleen E. 

on Birdeye

8 years ago

The service overall was great. The only thing that would have made this experience better is when being called to fix recalls please ensure all parts are in. I was booked for 3 recalls and had to make a second trip because parts for one of the recalls wasn't available on the original booking date. 

Murray B. 

on Birdeye

8 years ago

The servive shifter warning light was on and indicator lights out. Service checked it out, did a procedure on the control module that didn't work and ordered a new shifter. 1-2 weeks delivery. The service was good but the fact that the vehicle is brand new is disappointing. 

Brian N. 

on Birdeye

8 years ago

The service was good but it is becoming very frustrating because I have had to come in 4 times in the past 12 months for the engine light coming on. I am scheduled again this next week because 2 days after this service call the light has come on again. I'll have paid $700 for diagnostics that seem to only point out 1 thing and when that is cleared up it will read another one. Why can you not see what might be wearing out before it does? Thanks, Brian 

Ray S. 

on Birdeye

8 years ago

Had truck in to clean seats ect on warranty did poor job Imran poor so much for that my 2 year old grand child could have done better paid lot of money for that warranty it should be redone if you are fair ray 

Ray S. 

on Birdeye

8 years ago

Greathow come you don't get me in a new ram. Also I have that warranty to clean seats had it in you did a poor job it was half cleaned ray 

Dean K. 

on Birdeye

8 years ago

I purchased 9 months ago with Londonderry dodge and the experience was very good. Trying for a newer vehicle at a better interest rate and had a horrible experience. I only tried as I was called by Michael and he assured me i would qualify after 8 months of payments for a bettrr rate. He even through out the # 5%. The deal has now fell through because the best I could get was 14.99% and with negative equity between my vehicle and a new on it made no sense. I'm in the process of trying to get my $250 deposit back. I have a em... read more

Clinton C. 

on Birdeye

8 years ago

whats to say;rude salesman and rude finance 

Dennis Z. 

on Birdeye

8 years ago

I picked up my truck on Thursday evening and drove it home (about 5 km). I next drove it on Saturday morning. I had traveled about 7 km when I began to hear an awful sound. I pulled into the first safe pull over spot and the first thing I checked were my wheel nuts. The first tire I checked was my drivers side rear tire and I could turn the wheel nuts with my fingers. I dug out my wheel wrench and on that tire I needed to spin every single nut at least two full turns before they began making contact. I checked the other thre... read more

Yvonne T. 

on Birdeye

8 years ago

I recently had work done on my husband's 2015 Chrysler 200 S. I was initially quoted over $2,000.00 to replace the back two shocks and drivers strut. I called back to speak to Dustin and asked if this was covered under warranty. He looked it up and it was covered. I was disappointed that he did not look that up first before informing me of the cost. I decided to have the passenger side strut replaced at my own cost as Dustin told me that it was better for the car if both were replaced at the same time. He told me I needed a... read more