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Londonderry Dodge Chrysler Jeep Ram
- Automotive
- Edmonton, AB
About this business
Location details
13333 Fort Road Northwest, Edmonton, AB, T5A 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bad service cometment
Previously mentioned tranny and ball joint issues....nothing was done. Had to wait for my vehicle to be deemed not drivable before my tranny was rebuilt and ball joint repaired. Cost me over 300 dollars because they would not listen to me. Computer diagnostics do not always give you the proper results....dont rely on them.
Service Department is A++
I wasn't totally satisfied with the service this time I have taking my vehicles for service for the past 10 years. I was in for oil change and peace of mind check. I was in previous 6 months ago just few maintenance items to be done. This time I came in and everything seem to be needed repair brakes, battery and sensor total bill &2160.00. Then I was placed in your rent a car for 2 days which dealership paid for. Customer rep first of all told battery and back brakes filters. I had to phone to see when my vehicle would... read more
Sales man promised us during the sale detail and washing once a year. Free wiper replacements when needed and when we went to retrieve these items within our contract they were denied by the general manager of Londonderry Jeep Dodge dealership. I would not recommend shopping there unless you have complete evidence of your sales person agreements. Unfortunately this is one of those dealerships that will do and say anything for that final sale I will not recommending this dealership to any friends and family in the future.
Oil change only took an hour. Great!
I was charged to have key programmed even though it didn’t work. An now I have to buy a new key and pay for programming again (who knows if that one will work) I will be going somewhere else where work is gaurented.
Business response:
Hi Rhonda I'm sorry to hear of your disappointment with the key programming outcome. Unfortunately with used or off brand key remotes we don't know if they will take the programming or not till we try. I want to help and have also sent you an email with a resolution suggestion. Please call me as your schedule permits and we can get this resolved for you. 780-472-0000 Camille Service Manager
Took 3 times to bring my vehicle and get it fixed. Incompetent service advisors and no communication in the shop to fix problems.
went to start my truck on Saturday morning and idling it for a few minutes I noticed antifreeze dripping from the engine. I lifted the hood and discover the radiator cap was loose and anti freeze was bubbling out from cap. I just had my truck in your dealership for some recall work on Friday so when your mechanics put my back in order they didn"t tighten radiator cap. now I got to replace the antifreeze and luckly I didn"t overheat the engine . so I"m not impressed and disappointed in your service will rethink where to brin... read more
Frequently asked questions about Londonderry Dodge Chrysler Jeep Ram
How is Londonderry Dodge Chrysler Jeep Ram rated?
Londonderry Dodge Chrysler Jeep Ram has a 4.4 star rating with 7,193 reviews.
When is Londonderry Dodge Chrysler Jeep Ram open?
Londonderry Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.