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LOOK Dine-In Cinemas
- Movie Theater
- Dobbs Ferry, NY
About this business
Location details
1 Hamilton St, Dobbs Ferry, NY, 10522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:30 p.m. | |
| Tue | 12:00 p.m. to 10:30 p.m. | |
| Wed | 12:00 p.m. to 10:30 p.m. | |
| Thu | 12:00 p.m. to 10:30 p.m. | |
| Fri | 12:00 p.m. to 10:30 p.m. | |
| Sat | 12:00 p.m. to 10:30 p.m. | |
| Sun | 12:00 p.m. to 10:30 p.m. |
A very nice experience. Staff very nice. Food vis very good, and bathroom is very clean
Lately the popcorn has been hit or miss. The latest visit we got last licks of the popcorn. Between 1/4-1/2 of it was so tiny it filled the bowl but you couldn't eat it. I would have rather waited for them to make more instead of receive bottom of the barrel. My new go-to entree has become the cheese quesadilla. I really like it. Thank god they give you four pieces because if it were three or less I wouldn't go for it. The value wouldn't be there. Especially since they keep undercooking the sweet potato fries for a numberr... read more
Business response:
Thank you for your new updated review! We’re glad to hear you had a good experience and that the popcorn was hot and fresh! That said, we appreciate you bringing up the issues with order accuracy and out-of-stock items.We’ll make sure to pass along this feedback to help improve consistency. As for Coke Zero—thank you for your patience! We understand how frustrating it is when favorites are unavailable for long periods, and we’re working to improve restocking times. We appreciate your continued support and look forward to s... read more
My experience was amazing! Theatre was super clean. Staff were very pleasant and helpful. Food was delicious and ordering from my phone was super simple, not complicated at all. And theatre size was great and comfy seats.
Business response:
We’re so glad to hear you had an amazing experience! Thanks for highlighting the cleanliness, staff, food, and ease of ordering — we work hard to make every visit smooth and enjoyable. Hope to see you back for another great movie night soon!
I love the concept and the location is very convenient so I hope they stick around for a while. Very atmospheric lobby & the seats are nice and comfortable. I am not sure how I feel about the wait staff redirecting you from the online menu as I like the convenience of the provided QR codes located at each seat which I've noticed was removed from numerous seats. The popcorn and drink combos as well as the meal deals are my favorite go to however the waitstaff would rather upsell you by purchasing each item individually rat... read more
Business response:
Thanks for taking the time to share your experience — we’re glad to hear you enjoy the location, the vibe, and especially the popcorn when it’s fresh! Your feedback on the QR code ordering, combo deals, and tipping process is appreciated and noted. We're working on making service more flexible and consistent, and your comments help guide those improvements. If you'd like to follow up or provide more details directly, feel free to reach out to us at: www.lookcinemas.com/contact.
Love the idea and the theater experience- as good as previous owners. the sound is a bit loud when there were only 10 patrons but picture quality, reclining seats, cleanliness in the theater that experience was great. Not great- No one at the check in stand, line and problems at the register (three employees helping one family) so we just walked in and found our theater. The staff area is next to the "bar. The bar cashier and staff members were talking to each other like they were in a club. Loud, personal business while... read more
Business response:
Thank you for sharing your detailed experience. We're glad to hear the theater environment and movie experience met your expectations, but we understand your concerns regarding service, food quality, and staff behavior. We’re actively working on training and operational improvements to address these types of issues and ensure a more consistent experience for all our guests. If you'd like to share more details directly with our team, please reach out at: www.lookcinemas.com/contact.
| A Mixed Experience I had high hopes for Look Cinema, and at first, everything was great--clean facilities, comfy seats, and a smooth check-in process. However, about five minutes into the movie, a rat ran by, which was definitely unsettling. That said, the manager handled the situation very well, checking in on us and offering multiple options to make things right. I appreciate their professionalism, but unfortunately, the experience was still disrupted. Hopefully, they address the issue, because otherwise, it's a nice th... read more
Business response:
Thank you for your honest feedback. We're glad to hear you enjoyed the facilities and that our manager handled the situation professionally, but we completely understand how unsettling that must have been. Cleanliness and guest comfort are top priorities, and we take reports like this very seriously. Our team is already working to ensure this is fully addressed. We appreciate you giving us a chance, and we hope to welcome you back for a much better experience. If you'd like to share any further details, please reach out at ... read more
First time ever at this theater that started under a different name, then closed during Covid. I believe that the construction of the facility was done wrong and that was a bed bug infestation- not 100% sure of the validity of this..... Fast forward to 2024 and the Look Dine-in group operates the facility. We were there to see the Bob Dylan move which BTW was excellent. Pluses: * The screen quality and sound were very good. * The facility looked really clean. * The customer service was warm from all that we encountered. ... read more
Business response:
Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the movie and the service you received. We are also thrilled that you found the screen quality, sound, and our ultra-wide, comfortable seating to be up to your expectations. We appreciate your insights on some of the areas where we can improve. We understand that seating space can be a challenge for taller guests, and we’re looking into ways to enhance comfort for everyone. As for the popcorn pricing and outside noise, we’ll make sure these issues a... read more
Okay dine in theater experience - would probs rate it a 3.5. I went for a movie premiere here and enjoyed the movie with some good parts, some meh parts. Good drinks & clean/comfortable seats. Food was meh (referring to the chicken bacon mac and cheese - more of a mayo taste than cheese taste) but it is also movie theater food so I didn't have the highest expectations. The negative is that it did take quite some time to get my food & I had to remind the staff walking around a couple of times. However, the staff were all real... read more
Business response:
Thank you for sharing your experience with us! We're happy to hear you enjoyed the movie, drinks, and the overall comfort of the theater. We appreciate your feedback on the food as well. We're always looking to improve, and we’ll definitely take your thoughts about the chicken bacon mac and cheese into account. We understand that the delay in food service was frustrating, especially during a busy event like a movie premiere. While we aim to provide quick service, we recognize that high-volume situations can sometimes slow t... read more
Price and movie for the seniors. Bring your own snack in and comfortable seating. Hope to see Twisters there.
Business response:
Hi Laura! Thank you for your wonderful review! We’re glad to hear you appreciate our senior pricing and comfortable seating. We look forward to welcoming you back for another enjoyable outing soon!
Frequently asked questions about LOOK Dine-In Cinemas
How is LOOK Dine-In Cinemas rated?
LOOK Dine-In Cinemas has a 3.6 star rating with 1,856 reviews.
When is LOOK Dine-In Cinemas open?
LOOK Dine-In Cinemas is closed now. It will open at 12:00 p.m.