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3424 W Interstate 20, Arlington, TX, 76017, United States
Get directionsTuesday’s you’ll get an email about “tasting tuesdays”. How about “lack of training Tuesday’s”? The staff and management at Heartis Arlington are ill equipped to handle and redirect. Do not be fooled by the nice facility, staff is all that matters!
Heartis Arlington is terrible. Look around before placing a loved on there. They harmed my mother mentally As well as with meds. The prescriptions had the wrong name and prescribers. The staff cannot de-escalate issues and in my opinion lacks proper training on protocols. Nice facility, however, don’t pick based on that as you will make a huge mistake. Pick based on a qualified staff and Heartis does not have that.
My name is [name removed] and my cell phone number is [removed] so anyone that wants to talk to me before placing a loved one at Heartis can call. Too much to write here, however, you will be shocked at the terrible stories I can tell you about the treatment my mother received. I am starting the process of filing with the state of Texas ( I haven’t rushed as my mother was and is my first priority) as well as making my singular mission of ensuring what happened to my mother does not happen to others. I am a long time CEO of s... read more
We did not like this community.The rooms were too small for the room rent. I did not like that they have a happy hour with a bar even though they limit the drinks for the residents it would not be a good environment. The person that did our tour it was obvious it was not part of their specific job duties but they did the best they could.
Business response:
Hello, we appreciate your honest feedback. Here at Courtyard Towers, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at [removed]. We look forward to hearing from you.
Lynridge of Arlington Assisted Living & Memory Care has a 3.9 star rating with 86 reviews.
Lynridge of Arlington Assisted Living & Memory Care is open now. It is open 24/7.