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2015 Birch Rd, #509, Chula Vista, CA, 91915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I am very pleased with my color service! Kelsey did an amazing job of understanding exactly what I wanted and did such a fabulous job! The salon is very relaxing and I enjoyed a nice cup of tea while my color processed. The shampoo chairs are much more comfortable than many others I have been in. I look forward to coming in again!
Business response:
Thank you for taking the time to share your experience, Hailey! We'll pass your kind words along to Kelsey. We look forward to seeing you again soon!
Great service. Friendly staff. I sign up for the unlimited services for root touch up. Im glad that they take walk in is a plus since my schedule is a mess. And have an option to blow dry your hair on your own if you don't want to pay extra for that service.
Business response:
Thank you for taking the time to share your experience, Marife! We'll pass your kind words along to our team. We look forward to seeing you again soon!
I truly had the BEST service from Amerika. She did an AMAZING job. Her customer service is OUTSTANDING.
Business response:
Hi Charmaine, Thank you for sharing your amazing review, this made our day! We hope to see you again soon for another 5 star experience. <3
I came in very keen to get my hair done. The first time I walked in was during the market. And I came in because there was someone in there passing out a flyer. I believe her name was America? I'm not sure, but she was a really nice lady and she explained to me the whole process of the salon and what their salon means. As well as what makes their salon unique from others. I was very intrigued so I went home slept on it and the next day I decided I was going to make an appointment. Making an appointment was extremely easy an... read more
Business response:
Hi Laura, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I had been seeing a lot of ads for Madison Reed and decided to try it out. There is a location 5 minutes from me so why not. I am so glad I booked an appointment because I AM IN LOVE! Not only was it relaxing and my tech engaged in great conversation as well but she was very attentive to my needs and I appreciated her recommendations. Needless to say I signed up for a membership since my roots grow out quickly it is convenient for me. I highly recommend this place.
Business response:
This just made our day, Diana! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
Kelsey is great at what she does - a great consultant and colorist. She listens and she performs with excellent result. I wish the rest of the staff smiles more. I guess they are actually busy considering just newly open for 3 months.
Business response:
Thank you for taking the time to share your experience, V! We'll pass your kind words along to Kelsey. We look forward to seeing you again soon!
This review is for Yesenia. She is so great at what she does. She's consultative, knowledgeable, and professional and she's extremely nice and makes you feel comfortable and leaving gorgeous. My daughter loved her experience with Yesenia!! Thank you for being so amazing at what you do, you're the reason we keep coming back and will continue to do so!
Business response:
Thank you for taking the time to share your experience, Cassandra! We'll pass your kind words along to Yesenia. We look forward to seeing you again soon!
I had a 10:30 AM appointment for an all-over color with balayage, and my stylist never showed up. Another stylist looked at my hair and immediately said she wasn't sure there was enough time and that I had "a lot going on." It felt dismissive and like she didn't want to work with my hair type. I've had the same exact service at a different location, so I didn't see why it was such an issue, especially if they offer the services to book online! I ended up not receiving my service at all, the day before my graduation photos, w... read more
Business response:
Hi Vivianne, thank you for taking the time to send us this feedback. We will be reaching out to you privately to discuss your concerns.
not going back to the one in otay ranch. after doing my toner, i saw in the mirror that hair dye stained my face. they couldn't admit it happened. they said it was a burn on my face. i didn't do anything to my face earlier in the day. going to other madison reed stores. used to be one of the places i would go all the time for highlights and not worth coming back with the bad customer service.
Business response:
Hi Jordan, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Madison Reed Hair Color Bar Chula Vista has a 4.1 star rating with 96 reviews.
Madison Reed Hair Color Bar Chula Vista is closed now. It will open at 11:00 a.m.