Madison Reed Hair Color Bar Chula Vista

Viki V. 

on Yelp

a month ago

I'm extremely disappointed with my experience at Madison Reed. I came in specifically asking for a partial foil/root touch-up because I was happy with my existing blonde and simply wanted my new growth blended. Instead, my entire hair color was changed. My service included a partial foil followed by Sorrento Cool Vanilla toner, UConnic Blonde 9AG and It's Giving Golden 8G. I left with my previously bright blonde noticeably darker and much more beige/golden than what I came in with or asked for. This is especially upsetting ... read more

Amanda G. 

on Yelp

4 months ago

After reading through the reviews while I was in the store yesterday, I realize I'm not the first to have these concerns. I had an appointment, was not greeted when I arrived, once the employee (who never introduced herself) turned her attention to me I told her I had an appointment - she asked if I was Amanda and pointed to a chair. She silently placed a rolled up smock on the counter and walked away. About 5 min later she returned and asked what color I wanted, turned and left to mix. Other than telling me to remove my gla... read more

Vivianne A. 

on Yelp

6 months ago

I had a 10:30 AM appointment for an all-over color with balayage, and my stylist never showed up. Another stylist looked at my hair and immediately said she wasn't sure there was enough time and that I had "a lot going on." It felt dismissive and like she didn't want to work with my hair type. I've had the same exact service at a different location, so I didn't see why it was such an issue, especially if they offer the services to book online! I ended up not receiving my service at all, the day before my graduation photos, w... read more

jordan elise a. 

on Yelp

8 months ago

not going back to the one in otay ranch. after doing my toner, i saw in the mirror that hair dye stained my face. they couldn't admit it happened. they said it was a burn on my face. i didn't do anything to my face earlier in the day. going to other madison reed stores. used to be one of the places i would go all the time for highlights and not worth coming back with the bad customer service. 

Peggy S. 

on Yelp

10 months ago

Steer clear of the Highland Village Madison Reed Color Bar. A new stylist messed my color up terribly because she refused to listen to me or the other stylist who had done my hair in the past. I thought it would be an easy fix and returned unperturbed because it happens. The new manager Alyssa immediately YELLED at me saying I was imagining the black streaks in my red hair. It was shocking behavior! I'm going to try another location before giving up on Madison Reed but wow! 

Nada A. 

on Yelp

a year ago

Came in for the first time after thinking about it for a while and I don't think I'll come again. I walked in and sat down for a while without even so much as being greeted by the hair artists working. I went in for a root color and was initially told "my roots might be too grown", mind you, I barely have a few grays here and there and nothing noticeable. Eventually I got my color done and was told I'm good to go. I've never been there before and was kind of confused- I looked around for a few minutes and all of the employee... read more

K N. 

on Yelp

a year ago

I went in today to get my color treated hair lightened (medium to medium dark brown) along with a root touch up. I also mentioned I have red undertones and didn't want it red. I also explained that my hair was dyed too dark a year ago and have not tried to correct it because I was unsure how that would turn out. I showed pictures of what I liked and what I didn't like (photo of my hair one year ago).They seemed to understand very well what I wanted done. They seemed knowledgeable and were nice. Anyway, my hair is back to th... read more

Marie G. 

on Yelp

a year ago

My color took 15 minutes to apply and was put in by one person. She was super nice! Another person washed, conditioned and blow dried my hair. It took her about an hour to do all that.She was a little rough but it was looking good so I didn't say anything. It turned out great. The color was phenomenal. I was thinking this could be a great place for me to start coming to. The total cost was $180 I paid that on a card and then handed $40 cash over as tip. She (the lady who shampooed and blew out my hair) looked at me and said... read more

Jennifer D. 

on Yelp

a year ago

Came in for a grey coverage root touch up and the colorist ended up dying my whole hair. I wouldn't be so upset if it wasn't for the fact that I had blonde highlights with a dark brown root so now my hair is just dark brown all over when it took me several salon visits and a lot of money to get to that light color for my highlights. I've been in several times before and they only put dye on my roots without touching my highlights. This time, the colorist was combing through the dye. When I noticed what she was doing, I asked... read more