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2015 Birch Road, #509, Chula Vista, CA, 91915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had an appointment for an all over color with balayage and face framing highlights. When I went in, Yesenia said that doing highlights would achieve the look I'm looking for, which is to go lighter than my virgin hair color. So I went with her suggestion and went home with brassy highlights to which she knew was pretty bad and suggested that if I didn't like them when I went home and to try it out for a day that i can return to get it fixed given that it was already late in the evening to get it fixed right then and there.... read more
Business response:
Hi Hanna, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I was happy the first couple of years with the color, I was always using the same color just for roots touchup; however, after 1.5 years I experienced hair loss exactly where I was getting my retouch. I have a lot of hair, I was being charged double, and now I can see my bald sports, I'm using all kinds of hair growth treatments, but it is taking forever... don't use them, it doesn't worth your money or the hair loss. Also, the last couple of appointments the hair dressers did a poor job, I don't know how they did it but my ... read more
Business response:
Hi Anna, thank you for taking the time to send us this feedback. We would like to apologize for your experience and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
Hear me out- I decided to color my hair before the holidays at a salon as a way to make sure that my color looked nice. Also I noticed that you can either style your own hair, or pay extra to have a stylist do it for you. I thought I would pay a little extra for the stylist to blow dry my hair (I usually let my hair air dry). I tried to call the place when I hit traffic and was running late, but no one picked up, so I was 10 minutes late. When I arrived I was told that they were running a little late and asked if I could w... read more
Business response:
Hi Gretcheb, thank you for taking the time to send us this feedback. We would like to apologize for this experience and have emailed you to address this.
They don't answer or return calls. I made an appointment, but ended up canceling. I just wanted further information and go through entering information. Heard good things, but they need to answer and return calls.
Business response:
Hi Christine, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you?. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Bad experience, color is wrong, colorist was barely speaking, have to come home and restyle because of the color on forehead and sides
Business response:
Hi Olga, we're sorry to hear about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
My daughter went here yesterday and i had originally wanted her to go to my salon I've been with for over 15 years. She wanted to save me money and told me she had a friend that had gone here to get some baby lights and they did a pretty good job. The price was very affordable so I thought why not. I browsed through the few Yelp reviews and I know the salon is new to the mall and noticed all the photos were mostly uploaded by the owner. I am sad to say my daughters hair looks horrible and we now have to get it fixed. Her s... read more
Business response:
Hi April, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
First off they didn't not cover all of my hair, I wanted blue black and my hair is naturally brown so I could still see bits and pieces of brown hair still. They fixed it by redying my hair. Keep in mind my hair appointment was at 10am. Then they curled my hair and the curling iron burned off the blue black color and my brown hair appeared so they had to redye my hair again. I've been in here for 3 hours going on 4 hours in the salon this is ridiculous! I also had a lot of noticeable blue residue on my temple. I got home an... read more
Business response:
Hi Emily, thank you for taking the time to send us this feedback. We would like to apologize for the lack of overall coverage, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
Madison Reed Hair Color Bar Chula Vista has a 4 star rating with 119 reviews.
Madison Reed Hair Color Bar Chula Vista is closed now. It will open tomorrow at 10:00 a.m.