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11945-B Grand Commons Avenue, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Update After they last minute cancelled I had my hair done a week later and it looks amazing. Iesha was amazing. My hair had never looked better. I will definitely be back in a couple months for a touch up after her trip to New Orleans. Thank you so much!
Business response:
Hi K, we're so sorry to hear about your experience with your appointment at the Hair Color Bar being canceled, and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I am a very satisfied customer with the Madison Reed Hair Color Bar at the Fairfax Corner Virginia location. Olivia has been helping me several times now with root touchups. My copper penny colored hair is very tricky color to replicate. Olivia has been a wonderful person to work with, a true caring spirit who understands my needs. She has expertly mixed several Madison Reed colors together to find the best shade to work with my natural color. She has mixed the color just right and it looks fabulous!! I am grateful for h... read more
Business response:
Thank you for taking the time to share your amazing Madison Reed experience, Katie! We'll be sure to pass along your kind words to Olivia so we can share the love! It will make their day to hear that you truly appreciate all the hard work and dedication that goes into getting your color perfect. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I was directed to this MR store by MR corporate after experiencing horrible service and terrible color issues at the RTC MR store. If I could give 10 I would. Olivia, the manager is professional, kind, honest, set realistic expectations about the time it would take to correct the mistakes of the prior store. It was Olivia that discovered that the prior store used the wrong formula for my desired color. She works diligently to ensure that my color atop my head and in the layers below maintain the desired color consistency t... read more
Business response:
Thank you for sharing your fabulous feedback for Olivia and Madison Reed, Fatimah! We appreciate you and look forward to seeing you again for another 5-star experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
I wish I had been to Madison Reed sooner. Despite seeing the Hair Color Bar in my neighborhood, I continued going to my regular hair salon. The moment I tried Madison Reed, I never went back to the salon. Not only is the hair color amazing but the fact that it's gentle on the hair is what I love the most. I became a member and pay a monthly membership fee. This allows me to go a couple of times a month and even buy their products at a discount. My colorist Niloo is just fantastic. I would highly recommend MR and Niloo at M... read more
Business response:
Thank you for taking the time to share your amazing Madison Reed experience, Bina! We'll be sure to pass along your kind words to Niloo so we can share the love! It will make their day to hear that you love your color results, and we are highly recommended by you. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
Amazing experience and very comfortable and clean place.. the staff are professional and very friendly! Will definitely recommend to my friends!
Business response:
Thank you for the fantastic review for Madison Reed, Nawar! It makes us so happy to hear that your total experience was amazing - you are what we’re all about! We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
My hair is naturally a brown/red shade. I prefer jet black. I was recommended Pescara Black (2NNA). Color is odorless and leaves my otherwise dry hair feeling soft and very shiny. I have sensitive skin and this color doesn't bother me like other color lines have. Will continue to use this shade.
Business response:
Thank you for the kind words, Iesha! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
UPDATE***** Just saw the reply from the business. It is the same lines used reply other mistreated and unhappy customers. You do not find the account in your system ? Maybe because I canceled the membership after the terrible experience?? Funny that I do have access to the membership history. But the business doesn't? I invite you to review the history and then you will immediately understand the concerns. However, I'm no longer interested in your services. ***** Worst customer service ever! Two years ago i canceled my mem... read more
Business response:
Hi Karla, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I had an appointment scheduled today for 10:15am and when I arrived I was told it was moved to 11:30am, a time I didn't request and which wouldn't work for me. I shared my email and text confirmation from two days prior showing my appointment was for 10:15am. The manager said they didn't know what happened and that they couldn't help me. The only support she offered was to find a color appointment 25 minutes away that could only do a partial service. I left the salon and called customer service who promptly told me that a st... read more
Business response:
Hi Stacy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
This is my second time in this salon. I had a good experience the first time but this time it was disappointing. I have curly hair and the colorist didn't even brush my hair to apply the color properly. She rushed and then applied the toner. My hair has become darker at the ends when I actually had highlights. When I was done with the wash a whole bunch of tangled got pulled since the colorist didn't brush May hair. So lost a lot of hair. I am really disappointed this time. Spend $120 for nothing.
Business response:
Hi Shilpa, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Fairfax Corner has a 4.2 star rating with 142 reviews.
Madison Reed Hair Color Bar Fairfax Corner is open now. It will close at 7:00 p.m.