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11945-B Grand Commons Avenue, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
HORRIBLE ~ I wish I had read previous review as I concur with VERY juvenile, uncaring & shockingly inexperienced customer service. As usual only one customer was there drying their hair. When I entered and sat in a chair by the register. When a staff did come up to me, I was greeted with being asked to leave. I was told that despite my getting there @ 4:39 - waiting for someone to come & greet me, I was told there was a ten-minute late policy, so I needed to leave. How could that be I asked when we both agreed it was 440 (1... read more
Business response:
Hi Deborah, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful. .
On my initial visit, my colorist never applied anything to help keep the dye from seeping into my skin... the color was nice, but I wasn't happy. I was so annoyed and frustrated trying to get the dye off of my face that I didn't even bother drying my hair- it was winter. At the register, the colorist didn't seem to notice and just smiled and thanked me. Today was my second visit to just get my roots done. The manager greeted me from her station to say someone would be right with me. A colorist with very closely cropped dyed... read more
Business response:
Hi K. C., we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Fairfax Corner has a 4.1 star rating with 156 reviews.
Madison Reed Hair Color Bar Fairfax Corner is closed now. It will open tomorrow at 9:00 a.m.