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Madison Reed Hair Color Bar Fairfax Corner
- Hair Salons
- Fairfax, VA
About this business
Location details
11945-B Grand Commons Ave, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I booked my appointment two weeks ago and they canceled days before, luckily i got in for another appointment being on the waitlist that they again canceled after i had shown up and told the stylist what i wanted and she didn't feel comfortable doing. I would HIGHLY not recommend going here especially before an event
Business response:
Hi Cassy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Ruined my hair. I have happily used MR at home and wanted to try the color bar. I explained that i did not want a brassy red tone. The colorist used a different toner than we discussed and therefore acheived the exact opposite of what I wanted (no brassy tones but she used a warm honey tomer after telling me she would use ash.) They did not have time for the promised complimentary color correction session and instead billed me $24 for a hair mask. Best of all, they suggested that I go to a real salon to fix it. My hair is ... read more
Business response:
Hi Heather, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed cancelled a hair appointment made months ago two hours beforehand due to an issue they knew about last week. The way they treat their customers is incredibly unprofessional. If they cancelled on me, they can cancel on you, too, so make sure you aren't relying on them (like I was) to do your hair right before a big event.
Business response:
Hi Julie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
HORRIBLE ~ I wish I had read previous review as I concur with VERY juvenile, uncaring & shockingly inexperienced customer service. As usual only one customer was there drying their hair. When I entered and sat in a chair by the register. When a staff did come up to me, I was greeted with being asked to leave. I was told that despite my getting there @ 4:39 - waiting for someone to come & greet me, I was told there was a ten-minute late policy, so I needed to leave. How could that be I asked when we both agreed it was 440 (1... read more
Business response:
Hi Deborah, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful. .
On my initial visit, my colorist never applied anything to help keep the dye from seeping into my skin... the color was nice, but I wasn't happy. I was so annoyed and frustrated trying to get the dye off of my face that I didn't even bother drying my hair- it was winter. At the register, the colorist didn't seem to notice and just smiled and thanked me. Today was my second visit to just get my roots done. The manager greeted me from her station to say someone would be right with me. A colorist with very closely cropped dyed... read more
Business response:
Hi K. C., we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Frequently asked questions about Madison Reed Hair Color Bar Fairfax Corner
How is Madison Reed Hair Color Bar Fairfax Corner rated?
Madison Reed Hair Color Bar Fairfax Corner has a 4.2 star rating with 132 reviews.
When is Madison Reed Hair Color Bar Fairfax Corner open?
Madison Reed Hair Color Bar Fairfax Corner is open now. It will close at 7:00 p.m.