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1816 Oakbrook Center, Oak Brook, IL, 60523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Hello Beautiful.... That is their tagline or what you will see on the walls and products. In my first review I stated how my scheduled appointment was cancelled and I was very disappointed. Madison Reed reached out to me after my review and asked if they could help make an appointment for me. That said I have gone back to Madison Reed and completed my visit. I stand by my first review and I'll say it was difficult getting an appointment, but here's what you should know. Madison Reed has a phone app you can download whi... read more
Business response:
This just made our day, Jason! Thank you for taking the time to share your wonderful feedback for Madison Reed. We love hearing that we have been able to improve your overall experience with us. We will share the website and app feedback with the team as we always want to make the process of booking an appointment as simple as we can. We look forward to seeing you again soon for another stellar experience. Welcome to the Madison Reed family, and share the love! Get $15 off your next service or online order when you refer a f... read more
Marisela was awesome! Her expertise and patience with hair is so appreciated. Madison is lucky to have her. It's hard to find a great hairstylist, and she never disappoints. The staff is always friendly and knowledgeable. My hair turned out great, loved it! Thank you, Marisela!
Business response:
Thank you for the kind words, Elizabeth! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another stellar experience- and bring a friend along! Get $15 off your next order when you refer a friend, visit madison-reed.com/refer visit madison-reed.com/refer to get started.
it was a very pleasurable experience. I had roots and highlights done. t The stylist was very pleasant and did a great job on my highlights. I've gotten great compliments on my hair. She was the one who washed my hair and did a nice job. she asked multiple times if I was comfortable with the temperature of the water. afterward, she showed me all the tools necessary to finish drying my hair. Overall, it was a nice experience. The stylists was one I'd have do my hair again. M y daughter also had her hair done and she... read more
Business response:
This just made our day, Sharon! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
I discovered MR products during the pandemic....i liked that they had a very thorough process for matching your hair just right online and it was super easy to apply. When i saw that there was an actual salon near me, i was so glad. I really like that they offer a membership as someone who has very stubborn grays and can benefit from hair treatment more than once a month; it's very reasonable and convenient. I have had zero issues with my color and everyone is always so nice. However, I think it's important to note that th... read more
Business response:
This just made our day, Velia! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
Really glad I tried this place out...the not-so-great reviews nearly scared me off, but I had a wonderful experience! I've done a combo of self coloring and salon coloring since I was a teenager but this was my first time at this salon. I went in with outgrown foil highlights from another salon and some botched highlights close to the root that I had attempted myself, so I was uncertain if they would be able to work with the mess I had made! Unlike some other salons I've been to, no one acted judgey about the fact I'd trie... read more
Business response:
This just made our day, Ashley! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
I specifically stated I wanted overall color and did not want a two-tone look. But that was exactly what I got. I have had good experiences with this color bar in the past, but this week was a total bust. Also, I was on-time, and the colorist was still eating lunch ten minutes after my appointment. She did not start working until 23 minutes after my appointment. If I had been that late, I would have been cancelled and charged. I can understand that it was a busy day, but there was not even an apology for the massive wait. Un... read more
Business response:
Hi Erin, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I really wanted to love this. I've been using their products for several years now at home but the entire time I was there, they kept trying to sell me the membership. I was there for two hours and all I got was a root touchup which is far too long. I can do that at home for an hour while multitasking! I also had to spend 10 minutes cleaning the dye off my face and neck!
Business response:
Hi Sara, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I've been coming here for years to get my roots done and the last several times they have SUCKED!! Like literally do my hairline/midline and kick you out. For $100 the entire head should be covered when you go in for a root color. I had to go back for this very reason and the lady that took care of me had such an attitude because I didn't go back in right away. I work full time and I'm a parent to two kids, so the fact that I have to come back at all because the only parts of my head that the root color was applied to was my... read more
Business response:
Hi Lucy, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
6/2/25 Can't get a hold of anyone live to answer my questions, the AI lady is useless. Still made an appointment for a root color. So far, not impressed with Madison Reed customer service, let's see how my first color works out. Always hesitant to use a service when it's this difficult to get a live customer service rep. 6/3/25 Hello Madison Reed Business Manager As you stated you were not able to find account. My email ID registered on the MR app is Seema41@yahoo.com Here are the details for my appointment on June 5t... read more
Business response:
Hi Seema, we're so sorry to hear about your experience and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Oak Brook has a 4.1 star rating with 235 reviews.
Madison Reed Hair Color Bar Oak Brook is open now. It will close at 8:00 p.m.