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1816 Oakbrook Center, Oak Brook, IL, 60523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I walked in and 2 girls looked busy working on customers doing color. I just wanted to see about possibly matching a color because my stylist moved... but I didn't want to bother people because they already had their hands full with multiple customers. I don't understand how this place is a store/salon but there's no Receptionist upfront to help. Very odd.
I have to change my earlier positive review as it has been six months of incessant calling to book a second appt with cassie who I was very satisfied with. Finally, someone from corporate scheduled it even tho it is "against policy" to request a specific hairdresser evidently. But the appt was cancelled by store due to sickness and I haven't been able to rebook since with her. No on answers the phone! No one will help you be a return customer. Terrible business plan.
Business response:
Hi Dawn, we're so sorry to hear about your experience and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
This place is not good unless you want your hair ruined by a color tech who does not know what she is doing. this was my first time at Madison-Reed so i did not have a preference for who would be coloring my hair. I was given Jasmine. I originally just wanted some highlights around my face. She kept pushing for me to color my roots. I regretfully agreed. I now feel like she did not know how to correctly choose a color based on my old highlights, so she did an allover color. I had the color on my hair for about 45 minute... read more
Business response:
Hi Suzan, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Not very helpful. I walked in not knowing anything and there were two girls working with customers. As I walked around patiently waiting for some sort of acknowledgment like a " hey there, be with you shortly " I looked at the products and then after about almost ten minutes walked right out. Won't be going back.
Business response:
Hi M B, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Madison Reed Hair Color Bar Oak Brook has a 4.1 star rating with 235 reviews.
Madison Reed Hair Color Bar Oak Brook is open now. It will close at 8:00 p.m.