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14548 SW 5th St, #7050, Pembroke Pines, FL, 33027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a HORRIBLE experience at the Pembroke Pines store. There was only one person in there and he was busy coloring someones hair. So he ignored me. Then he finally finished, and another woman came in to get hair color, and he told me I'd have to wait until he put the color on her hair. And all I went in there for was to purchase 2 kits of Bologna!!! I told him all I wanted to do was pay for the two kits...so he finally took my money. I've been ordering Madison Reed online for years and I thought I'd just stop in th... read more
Business response:
Hi Allison, we're sad to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Horrible people. Was running 15 min late after I drove An hour as I'm a member based in NYC and they refused to take me after I even offered to pay for my blowout I scheduled without even doing it. I asked to be on a waitlist and he just flat out refused- he was on his high horse and they were so rude about it and the woman that works there that my hair looks like shit and I'm a horrible mom etc. I can't believe people can be so disgusting
Business response:
Hi Jenny, we're so sorry to hear this! We see you have been taken care of by a manager. Again, we are so sorry for your experience.
I've been using Madison Reed for a couple of years now and love their products, so I was excited that the color bar has come near me and I could have someone else apply my color. Sadly, the colorist decided to go a different route than my usual umbria light brown and colored my hair red (without discussing it with me first)-I look like I washed my hair in cranberry juice:/
Business response:
Hi Sandra, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Pembroke Pines has a 4.4 star rating with 383 reviews.
Madison Reed Hair Color Bar Pembroke Pines is open now. It will close at 7:00 p.m.