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14548 SW 5th Street, #7050, Pembroke Pines, FL, 33027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had my hair colored yesterday at the salon. It is beautiful and my hair turned out great. I'm really happy with the color and the job that Felix did. He is very knowledgeable about getting the exact color. He is also very nice. It is a beautiful salon and my hair turned out great. They actually just opened. It is a comfortable place to be. There are actually no mirrors where your hair is colored. This way you can chat with your Color Professional. I thought that is a nice touch and smart. I will definitely be back next mo... read more
Business response:
We are so happy to hear this Nola!!! Thank you so much for taking the time to post your review here. We look forward to seeing you again soon.
So weird.. when you call it's an AI assistant. Then when they do transfer you out it's with some random Indian guy name Daniel who isn't a stylist. Just books your appointment.
Business response:
Hello Suki, at Madison Reed we strive to use current technology in our fast paced world so we do utilize AI where we can as an efficiency for all. If you're simply needing assistance to book an appointment, we have our account specialist team provide that assistance. However, if you need help with anything color related, we have a team of licensed cosmetologists standing by to provide that support.
I went to get my hair done and ended up with my roots one color and the ends a totally different shade. It looks like two separate dye jobs! Completely uneven and unprofessional. This is not what I asked for at all. I'm so frustrated and disappointed -- now I have to spend more money somewhere else just to fix it. Would not recommend.
Business response:
Hi Marcela, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I left with damaged stained hair. If you're looking for a quick in and out salon that doesn't properly take care of you, and doesn't have mirrors at the stations for you to look at yourself in, this is the place for you. I have blonde bleached hair and I came in to get my roots darkened because they weren't matching the blonde I have on my hair. I use a lot of protein bonding products for my hair and it was so silky, healthy and well taken care of. Unbeknownst to me, Liz used permanent hair dye on my roots (SO unnecessary) a... read more
Business response:
Hi Ur M, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Not well organized.Extremely bad lighting not able to see hair color results. Not planning on going back .
Business response:
Hi Kellie, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
Very bad experience, they damaged my jacket, I spoke to the manager and as if nothing had happened, they charged me the same and had zero apologies.
Business response:
Hi Maria, thank you for taking the time to send us this feedback. We would like to apologize for jacket, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
Went there for an appointment and was told they would be with me in about 10-15 minutes. After waiting for 30 minutes I told them I needed to leave and asked not be charged for canceling. They said wait while we get the person you were scheduled with. She said I'm done now and can take you now, but it was too little too late. They should have communicated that it would be more than 10-15 minutes or had someone else that was not busy take me. Customer service was very disappointing.
Business response:
Hi Kristy, thank you for taking the time to send us this feedback. We would like to apologize for us not being timely with your appointment and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
I initially had my appointment with Madison Reed at Merrick Park and had this appointment for weeks set up until I received a call 2 days before my appointment. I called and then was told Madison Reed in Pembroke Gardens had tons of openings so I made the 30 minute commute because well, i had no choice last minute... This location and experience was quite frankly one of the worst experiences and I can assure you I have had my fair share of visiting hair salons and getting my hair blow dried. I have about half a can of hair... read more
Business response:
Hi Becky, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
First and last time. Terrible. The coloring tech was fine, but the washer spent the whole time telling me how I needed to buy their products because my hair was terrible and did not bother to detangle my curly hair while the conditioner was on. As a result I was unable style my hair. They made zero effort to correct the situation. The worse salon experience of my life.
Business response:
Hi Yahaira, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Pembroke Pines has a 4.4 star rating with 412 reviews.
Madison Reed Hair Color Bar Pembroke Pines is closed now. It will open at 10:00 a.m.