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Madison Reed Hair Color Bar Skokie

4.3

About this business

Location details

4999 Old Orchard Center, Space E11, Skokie, IL, 60077, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun09:00 a.m. to 5:00 p.m.
4.3226 reviews
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Ruba A.'s profile image
Ruba A. 
rating
5 years ago

I love my service, my hair looks great! The ladies I worked with in the salon were amazing and the results and price cannot be beat. Thank you! 

Business response:

Thank you Ruba for this fantastic review! This made our day. We are looking forward to seeing you again. 

Megan F.'s profile image
Megan F. 
rating
5 years ago

This place was amazing!! I was greeted as soon as I walked in. I sat down right away. Staff was extremely friendly! They were so easy to talk to. The employees wanted to do exactly what I do when I color my hair at home! I felt bad when the employee that washed my hair, she had to deal with all of my knots but she took the time to take the knots out before I went to the drying station! The self drying station was also amazing!!! They have products you can use for FREE while drying your own hair. I loved this because you ca... read more

Business response:

Thank you for the kind words, Megan! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

ashley s.'s profile image
ashley s. 
rating
3 weeks ago

Wouldn't go back but the person who did my hair was nice just didn't get what I wanted done and I wanted roots done with blonde and my roots are still dark after $150. But it's okay! 

Business response:

Hi Ashley, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

M F.'s profile image
M F. 
rating
4 months ago

My instore experience was not great as compared to previous purchases. I was told when I entered someone would be with me shortly. No one was even though there were at least three employees is the store. I finally had to say I could no longer wait and was leaving. The sales associates reply was " I told you someone would be with you shortly". I explained to her her that shortly had come and gone and I had to go. Then she shouted across the room "are you buying something?" I would like to I replied. She said well do y... read more

Business response:

Hi M, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Jaime S.'s profile image
Jaime S. 
rating
8 months ago

I have been using Madison Reed hair color at home for a few months and I wanted to try the color bar to see if there was any improvement from coloring myself at home. It started off great, the stylist did a good job with the color. I went to get shampooed and it was very relaxing with a nice head massage. I went to the blow dry bar to dry my hair before leaving and I noticed a ton of color on the sides of my cheeks and forehead. While I understand this is part of the process, I assumed they would be neater about applying the... read more

Business response:

Hi Jaime, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Shweta S.'s profile image
Shweta S. 
rating
9 months ago

Booked a service for roots, gloss and blowout. I am also a limitless pro member or whatever that means. I get there and the stylist didn't even know if I was a member or not. And I had to tell her and she didn't believe me till she went and checked. And then she said she would do a toner. Kept telling me and confirming I was getting a blowout. And when it comes to the shampoo the assistant tells me that she doesn't have time to do a blowout for me because it's too busy. Like you wait till last minute? That's ridiculous. Your... read more

Business response:

Hi Shweta, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Niki D.'s profile image
Niki D. 
rating
a year ago

Had a great experience with my colorist but then it went downhill with Jantin. We were making friendly small talk about how she lives near by in Niles. I asked if she liked it there and she said "it used to be a nice place but now it's dangerous. there are black people" 

Business response:

Hi Niki , thank you for taking the time to send us this feedback. We are very concerned to hear this report and a member of our leadership will be reaching out to you. 

Karen B.'s profile image
Karen B. 
rating
a year ago

The worst hair experience of my life!!!! I called and made an appointment and told them what I wanted. Then I get there and they say they don't have time to do that. Then they act like it was my fault. Staff was extremely rude and unprofessional. Save your money and go anywhere else. 

Business response:

Hi Karen, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Mary Ann K.'s profile image
Mary Ann K. 
rating
2 years ago

they took 5 hours of bad service, first of all said they could not do a dark shade over my blonde hair , took customers in between me and at my appointment time, my hair came out blonder than what I came in with and roots were showing and took up 5 hours of my wedding day, never again and all my friends will not go again very disappointed and was over charged for a beginner doing my hair. 

Business response:

Hi Mary Ann, we're sorry to hear that your appointment was so long and that you did not leave with the shade you had wanted, we appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out shortly to take care of you. 

Frequently asked questions about Madison Reed Hair Color Bar Skokie

How is Madison Reed Hair Color Bar Skokie rated?

Madison Reed Hair Color Bar Skokie has a 4.3 star rating with 226 reviews. 

When is Madison Reed Hair Color Bar Skokie open?

Madison Reed Hair Color Bar Skokie is closed now. It will open at 9:00 a.m.