This profile has been claimed by the business owner or representative.
Madison Reed Hair Color Bar Tustin
- Hair Salons
- Tustin, CA
About this business
Location details
3003 El Camino Real, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I love the Madison Reed brand but the color bar... When I booked my appointment I was given an estimate of an hour and 45 minutes to complete the service. I came in at 3pm, my touch up was done at 330pm. There was only one colorist working and her assistant decided to go to lunch at 3:55pm when I thought I'd be on my way to get my hair washed. The colorist finally washed my hair at 430pm...no massage like the other reviewer said. I sat for an hour, no water offered, nothing. The assistant came back at 4:40pm and washed... read more
Business response:
Hi Bijal, we're saddened to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
I don't normally leave yelp reviews as I like to give people the benefit of the doubt, but I can't emphasize enough how upset I am about my hair. I came in asking for ashy blonde, which my hair mostly was except my regrowth at the top of my hair. When I asked if that could be done, my colorist said, "I think we can do that?" I should've trusted my better judgment and left then, but I didn't. Long story short, the top of my head is completely orange, while the lower half of my hair is the ashy blonde I asked for. It looks... read more
Business response:
Hi Chloe, we're saddened to hear this about your recent experience at the Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
I wish I could leave a good review, but they botched my hair. I came in to color the roots, they suggested I make it a bit lighter, I agreed, and they made it much darker. Same thing happened to a friend who went in. One problem is employees don't seem to understand that if your hair has been colored before, they should not take the new color all the way to the ends, because colored hair grabs color faster and can therefore get much darker at the ends. I wondered why she was putting the color on all over, but figured she kne... read more
For the 1st 10 minutes I had a sales pitch and upsells. All I wanted was to have my gray roots covered and I kept telling her that. So far the coverage is good and my hair smells nice. However, I came home and saw that my face around the hair line is stained from the dye. My ears also have hair dye in them. It's a little sloppy. I had to scrub my face to remove the dye. This is not what I expected. Will I go back? I'm unsure. Maybe the 2nd visit will be different. Maybe someone else will clean me up and not try to sell ... read more
Frequently asked questions about Madison Reed Hair Color Bar Tustin
How is Madison Reed Hair Color Bar Tustin rated?
Madison Reed Hair Color Bar Tustin has a 3.9 star rating with 193 reviews.
When is Madison Reed Hair Color Bar Tustin open?
Madison Reed Hair Color Bar Tustin is closed now. It will open at 10:00 a.m.