Madison Reed Hair Color Bar Tustin

Abby M. 

on Yelp

2 years ago

February 8,2024 I visited your salon today for my monthly root touch up. very happy with that service. however , on a different subject , I was extremely dissatisfied. On December 28, I purchased a touchup kit to do my roots in between the visits. unfortunately, I never used the box since I was told by another hairstylist ( outside your salon, ) that it was not the right color. Today when I try to return the box, I was told by one of your employees that the manager has said that your company has 30 days return policy ... read more

R. V. 

on Yelp

3 years ago

I was in need of gray coverage, 3/4 of my long hair was virgin hair. My ends had old highlights. I heard good things about Madison Reed and a new location opened in Tustin. I spoke to the receptionist (?) about their products and told her my concerns. She scheduled me with their more experienced hair professional, Dawn. She also reassured me that gray coverage is their specialty. I came in the next day for my appointment and I had Alyssa doing my hair, not Dawn. She was very friendly and worked with me on color selectio... read more

Amanda F. 

on Yelp

3 years ago

I made an appointment with this company and then saw all the reviews so I canceled it immediately. They charge me $85 for a no-show which I was within my three days of canceling. I am very irritated with this place. 

R V. 

on Yelp

3 years ago

Rachel was really nice and sweet, unfortunately, my hair color did not come out as conveyed. I wanted more golden brown and my hair came out more black with little bits of dark brown. It's wayyy to dark for me. 

Ds B. 

on Yelp

3 years ago

Very disappointed with how my roots turned out. The picture of the blonde color the colorist showed me and how it turned out are not even close. I have blonde hair with grey roots and asked her to match the bottom portion of my hair, she made a suggestion and showed me the picture which I agreed would be good. However, after I dried my hair, I was shocked at how dark the roots were. I approached the front desk and a different gal was going to ring me up. I asked her what the color was that was put on my hair, she said the ... read more

Angela G. 

on Yelp

3 years ago

This is my fist and last time I will come to this place. Being that they don't use chemicals in the product is great just not for anyone with blonde hair! I was greeted by the professional and she asked me a couple questions and then showed me some colors, I chose a color and told her that I have red in my natural hair color, she said no problem. She went to mix my color, as I was waiting for her I observed other hair care professionals consult with this one person, it was as if they were unsure on the color or needed verifi... read more

T M. 

on Yelp

3 years ago

HORRIBLE SERVICE! I walked into Madison Reed thinking Id visit before scheduling an apt...so glad I did. First it had to of been 80 degrees in there and smelled like a garbage can. Two girls were doing hair and girl #1 said be right with you. I smiled and said all good. I then spent 5 min looking at the displays. They continued to talk each other and their clients. We made eye contact a few times but they were too busy to even ask if I had any questions or to confirm why I was even there. You can talk to customers and do ... read more

Jen W. 

on Yelp

3 years ago

Oh boy. Where to begin. If you're reading this, you're already smarter than I was; you're reading the reviews. Hopefully *before* you go here. I came in on 9/14 for the first time. Brand new to this salon. I wanted to get my hair colored for my sister's wedding in a week. I showed my colorist what I wanted - it was a picture of me circa 6 months earlier on the day I got balayage at a different (more expensive) salon. I loved that look, it had faded a bit and I wanted to get it back. (see pic 1) My colorist told me I... read more

Gia C. 

on Yelp

4 years ago

Worst haircare experience of my life. The colorist was so unhelpful guiding me through what I needed and which options would be best for me. She knew it was my first time and left me with a horrible marked line of mismatched color from my roots. The blow dry was horrible. She didn't even ring out or towel dry my hair before she started. My hair was sopping and dripping wet when she was applying the serum. The blow dry did not hold at all - it poofed up within 5 minutes of me leaving the salon. The only part that stayed was t... read more