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Maggie McFly's® | Boca Raton, FL
- Restaurants
- Boca Raton, FL
About this business
Location details
6000 W Glades Rd, Suite 1228A, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Food was good, ambiance nice however, service was not good at all. Food was served and one drink and no one came to check how food was or if we needed another drink in over an hour! I asked the bartender not once but , twice to come over and he said ok but proceeded to walk past us and go to other side of bar and serve everyone new that came into to sit on other side. He didn't even acknowledge our presence! Customer service as a bartender is key! By the way, we were sitting at the bar and were the only ones there when w... read more
Business response:
Hello Dyanne, We sincerely apologize for the subpar service you experienced during your visit, and we appreciate you taking the time to share your feedback with us. Your comments highlight areas where we clearly fell short of our standards, and for that, we are truly sorry. Our team is committed to providing exceptional customer service, and it's disheartening to learn that we fell short of that during your visit. Please rest assured that we take your concerns seriously, and we will address this issue with our bartender to... read more
Don't even bother with this place. We arrived at 9:45 pm and were told we couldn't sit outside, had to sit at the bar, and that the kitchen was closed. The bartender took our drink orders and then came back a few minutes later to tell us the bar was also closed. When we said we thought they closed at 11:00 she said they do, but there weren't enough people in the place so they just decided to close early. We went across the street to El Camino and it was fantastic!!! Delicious food and great drinks! And they actually stay o... read more
Business response:
Hello Laura, We sincerely apologize for the inconvenience and disappointment you experienced during your visit to our establishment. Your feedback is invaluable to us, and we deeply regret that we did not meet your expectations. The issues you encountered with limited seating, an early closure, and the lack of clear communication do not reflect the standard of service we aim to provide. We understand the importance of a positive dining experience, and we are genuinely sorry for any inconvenience caused. We value your feedba... read more
Supper a few nights ago, nothing special..asked for bbq sauce, brought out ice cold ! Potato's also cold.
Business response:
Hi Buddy, Thank you for sharing your recent dining experience with us. We sincerely apologize that your meal fell short of expectations, and we appreciate your honest feedback. Please be assured that we take your comments seriously, and we will be reviewing our procedures to prevent similar occurrences in the future. Your satisfaction is our priority, and we hope to have the opportunity to make things right in the future! Sincerely, Team Maggie McFly's
The location and ambiance were both great, but the food and service were just ok. The menu is so large it's overwhelming, though there is something for everyone. Our food was nothing special, just mediocre, exactly as you would expect from a giant menu. When I left, I felt sick to my stomach from the food. It also took at least 20 mins to get a beer. I think there are too many other good restaurant options at the Boca Town Center, so I won't be going back to Maggie McFlys.
Business response:
Hello Sarah, Thank you for taking the time to share your feedback about your recent visit to Maggie McFly's. We sincerely apologize that your experience fell short of expectations, and we appreciate your honesty as it helps us identify areas for improvement. We're pleased to hear that you enjoyed the location and ambiance, but we regret to learn that the food and service did not meet your expectations. Your experience does not reflect the standards we strive to uphold, and we sincerely apologize for any discomfort caused. A... read more
We were a table of six. Every single order was wrong. The restaurant is a very pretty venue but the service was terrible and the food just so so.
Business response:
Hello Rickie, We sincerely apologize for the disappointment you experienced during your recent visit to our restaurant. It is disheartening to learn that every order was incorrect, and we understand the frustration this must have caused. Please know that we take your feedback seriously, and we are actively addressing the issues with our team to ensure a significant improvement in both service and food quality. We value your input and the opportunity to make amends. Thank you for bringing this to our attention, and we look f... read more
I wish I could give half stars because I would give 3.5 stars. This is my second visit/review of this place. I was so excited to return to try some new things. First-the food-We ordered the egg roll sampler (great), the Crispy Shrimp salad (great), brussel sprouts (mushy-just ok), and Beef Brisket Tacos (would not order these again). For $30 I would have expected the tacos to knock my socks off...they really had no flavor. The biggest reason that I am keeping my score low is the service. The last time I was there the server... read more
Business response:
Hello Traci, Thank you for giving us a try and sharing your feedback about your recent visit during our happy hour. We appreciate your patience and understanding as we navigate our new establishment, and we're glad to hear that you found the overall experience to be good. Regarding the inconsistency with the Strawberry Basil Mule, we apologize for this lapse in drink preparation. Rest assured, we'll address this issue with our bartending team to ensure better consistency in the future. We're grateful for your understanding ... read more
I have been to the Boca Raton location 3x now, every time I go back, the food and service gets worse. If I can give this place zero stars, I would. In my last visit, I ordered a tuna melt, which was not melted, tuna cold and cheese, literally added after, it's like they forgot. The fries I asked for crispy, they came soggy. I sent it back, and the manager said 5 minutes we can have another. I opted to get a shrimp quesadilla. This never came. Needless to say, I left without eating. The staff is not attentive, the manager cam... read more
Maggie McFly's just recently opened at Boca Town Center and in the beginning we were excited to try it. We were seated quickly considering it was Friday night. However, things went downhill from there. After reaching the table, we found the service to be subpar. Our waiter was not very attentive to us and there were times we had to grab his attention. One standout moment was my boyfriend ordering another beer which our waiter brought over 15 minutes later after my boyfriend had finished his food. On top of that, as the wai... read more
Business response:
Hello Ellie, Thank you for taking the time to share your recent dining experience with us. We sincerely apologize for the subpar service and the lack of care put into your dishes. We sincerely apologize for such a disappointing and unacceptable dish, you are absolutely right when you say the wrap should not have been served! We take great pride in our extensive menu and assure you this is not our standard nor an acceptable dish we prepare for our guests. Your feedback is crucial to us, and we appreciate your candidness. It'... read more
There's potential here for improvement. But at about two months old, the restaurant still hasn't gotten their "act together" and they're still working out some of the kinks -- in staffing and in the kitchen. It's located at the Boca Town Center. It's closest to Nordstroms, but we didn't know it when we came. Someone had dropped the pin on the yelp app for its location in the wrong place -- way on the other side of the mall, so we certainly got our steps in that day! We've requested a correction. It was a little bit later ... read more
Business response:
Hello Julie, Thank you for taking the time to share your feedback. We appreciate your visit to our restaurant and your detailed observations. While we're glad to hear you found some aspects enjoyable, we're sorry to learn about the challenges you faced during your experience. Your concerns are important to us, and we assure you that we are actively working to address these issues. We value your input as it helps us identify areas that require immediate attention and improvement. We hope to have the opportunity to welcome yo... read more
Frequently asked questions about Maggie McFly's® | Boca Raton, FL
How is Maggie McFly's® | Boca Raton, FL rated?
Maggie McFly's® | Boca Raton, FL has a 4.3 star rating with 1,248 reviews.
When is Maggie McFly's® | Boca Raton, FL open?
Maggie McFly's® | Boca Raton, FL is open now. It will close at 10:00 p.m.