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Maggie McFly's® | Boca Raton, FL
- Restaurants
- Boca Raton, FL
About this business
Location details
6000 W Glades Rd, Suite 1228A, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Unfortunately, I have very little praise to give this restaurant, as the experience was very disappointing. We requested bottled water. The waitress left, and a few minutes later, the bartender arrived with three glasses of tap water. Clearly, the waitress didn't communicate properly. He apologized, and we were once again waiting for water. After 10 minutes (ridiculous, I mean, come on guys it's water!), I saw the bartender opening a new box of still water, so clearly, stock wasn't checked before service. Finally, he return... read more
Business response:
Hello Finley, Thank you for sharing your feedback with us. We take all comments seriously, and we’re committed to ensuring that every guest has a positive experience. Regarding your water order, we apologize for the confusion caused by the delay. We understand that quick service is important, and we’ll work on improving communication between our team members to prevent any future delays. Regarding the soup, we do prepare and serve our dishes with care, to ensure they’re served fresh. That said, we take your feedback on temp... read more
Bad manager would not correct screwed up order. Instead brought same plate back to me COLD to eat saying it could not be corrected. I am a regular no more. Bad manager equals bad food equals no more regular me!
Business response:
Hello Anita, We deeply apologize for the poor experience you had during your recent visit. It’s unacceptable that your order was handled this way, and we’re truly sorry for the frustration it caused—especially as one of our regular guests. This is not the standard we aim to uphold, and we’d like the opportunity to address the situation with you directly. Please reach out to us (contact@maggiemcflys.com) with more details about your visit so we can work to make things right. Thank you for sharing your feedback, and we hope y... read more
Nice looking place. Staff slow and apparently wants to close kitchen an hour before they close. Food sucks!
Business response:
Hi Kat, Thank you for your feedback. We’re sorry to hear about your experience and appreciate you letting us know. It’s disappointing that the service and food didn’t meet your expectations, and we’ll be addressing these concerns with our team to ensure better communication and consistency. We hope you’ll consider giving us another chance in the future to provide the experience you deserve. Sincerely, Team Maggie McFly's
Just a warning to vegetarians/vegans: when ordering plant-based protein, (before you take a bite or 2 or 3), be sure you have actually been served plant-based protein. Today I ordered a plant-based grain bowl. I did not order an entree that had chicken and asked for plant-based as a substitute. The actual name of the dish was: teriyaki quinoa with plant-based chicken. When the food came out, the server placed the dish in front of me and said: plant-based teriyaki quinoa. I took several bites, and said: I think this is rea... read more
Business response:
Hello Jemima, We sincerely apologize for your experience and completely understand how upsetting it must have been. Serving the correct dish is an essential part of ensuring our guests feel comfortable and cared for. We deeply regret that this mistake occurred and will be reviewing our processes to prevent similar incidents in the future. Your suggestion about labeling vegetarian and vegan dishes when served is an excellent one, and we’ll take this into consideration as we strive to improve. We’d like to address this matter... read more
Working in the area, heard many positive and a couple bad reviews. Well mine was average at best and only the service was pleasant and efficent. Front desk employees have little concern for visitors and quite robotic, but wait staff rocked it. Desert guy looked like he was belting them out quickly too. We ordered the mile high onion rings. They came in a metal plane frame and the cups to fill the wings with dipping sauces, was absent. That's because the sauces are now in very small 2 oz condiment cups. There were ap... read more
Business response:
Hello Scott, Thank you for taking the time to share such detailed feedback about your recent visit. While we’re glad to hear that you found our service team pleasant and efficient, it’s disappointing to learn that other aspects of your experience didn’t meet your expectations. It’s disheartening to know that the food didn’t meet your expectations, particularly the onion rings and the Reuben sandwich. While we strive for originality and high quality in our dishes, it’s clear we fell short here. We appreciate your honesty and... read more
First 2 visits with friends was great, tonight not so much - food for 3 guests wasn't even lukewarm. Manager offered to take our plates back to the kitchen to warm the food. We declined, it would have screwed up eating dinner with our friends.
Business response:
Hello MaryEllen, We’re sorry to hear about your disappointing experience during your recent visit, especially after two great ones. Serving lukewarm food is not acceptable, and we understand how frustrating it must have been to have your meal out of sync with your friends. We’ll share your feedback with the kitchen and management to ensure this doesn’t happen again. Thank you for letting us know, and we hope you’ll give us another chance to provide the experience you’ve enjoyed in the past. Sincerely, Team Maggie McFly's
Maggie McFly's interior decor is very nice. It's like a fancy sports bar. But that's where it all ends. The food here is on the same quality as an Applebee's. Wouldn't be surprised this food comes prepackaged and the chefs just opened up the plastic bags in the back and prepare it for you. The portions are large. Which makes it a much better value than the cheesecake factory across the way. The food is on the same par. But all in all it's a low quality food made to look like much more than it is. The staff is very nice and h... read more
Business response:
Hello, Thank you for sharing your thoughts. We appreciate the compliment on our interior decor and the service provided by our team. We're sorry to hear that the food didn't meet your expectations, and we truly value your honest feedback. We take pride in our menu and strive to provide quality meals for all of our guests, and we’ll be reviewing your comments to ensure we're continuing to improve. We hope to have the opportunity to offer you a better experience in the future. Sincerely, Team Maggie McFly's
An absolutely disaster lunch experience. There were multiple epic failures that combined to show this restaurant is poorly managed, and quality control is not existent. I ordered the half pizza and salad lunch. My daughter ordered an appetizer and a lunch salad, but the appetizer arrived with the meals (and it took too long for the orders). My salad was small, the dressing was in a container inside the lettuce (I would have preferred having it tossed in the lettuce, but certainly not have a plastic cup on the lettuce. A... read more
Business response:
Hello Mike, Thank you for taking the time to share your experience. We sincerely apologize for the multiple issues you faced during your lunch visit. It’s clear we fell short in several areas, from the timing of your orders to the quality of the food and service. We take your feedback seriously, and will be addressing this incident with our staff to ensure it does not happen again in the future. Your experience is not reflective of our standards, and we hope to have the opportunity to serve you better in the future. Sincer... read more
Decided to check this place out for lunch today, unfortunately it was a big let down. I will give compliments to our server that was very friendly and provided recommendations when asked. For appetizer I got the street corn dip which was more of just corn in a sauce. The mussels and clams were brought out without sauce and very dry the server was nice enough to correct but ended up lacking flavor. The bang bang shrimp and chicken was just okay some of the chicken was way over cooked. The big menu was very overwhelming. If I ... read more
Business response:
Hello Amanda, Thank you for giving us a try and for sharing your honest feedback. While it’s great to hear that your server was friendly and the drinks were enjoyable, we’re sorry the food didn’t meet your expectations. We understand how frustrating it can be when things aren’t prepared as expected, and we’ll be working with our team to improve these dishes. We appreciate your input on the menu as well, and we hope you might consider joining us again to give us another chance—whether it’s for a full meal or just drinks at ... read more
Frequently asked questions about Maggie McFly's® | Boca Raton, FL
How is Maggie McFly's® | Boca Raton, FL rated?
Maggie McFly's® | Boca Raton, FL has a 4.4 star rating with 2,169 reviews.
When is Maggie McFly's® | Boca Raton, FL open?
Maggie McFly's® | Boca Raton, FL is closed now. It will open at 11:00 a.m.