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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Best customer srbice amd best used car dealers Ship especially Samir that is the head of the department.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service, and we're glad to know that Samir made a great impression. Providing exceptional service is our top priority, and it’s fantastic to hear we met your expectations. If you need anything else, don’t hesitate to reach out!
Had some recent troubles with the service department, but management went above and beyond to correct.
Business response:
Thank you for your review! We truly appreciate your patience and understanding. We're glad to hear that our management team was able to go above and beyond to resolve the issues with the service department. Ensuring a positive experience for our customers is our top priority, and we’re grateful for the opportunity to make things right. We look forward to serving you again in the future!
105,000 mile service was a breeze at Mall of Georgia Ford. Making the appointment was easy. I was met upon arrival by my service representative. He explained the work that would be done and the estimated time involved and price. I waited less than an hour in the lounge, enjoying a free coffee. The estimates were all right on the mark. Good job guys.
Business response:
Thank you for your wonderful review! We’re so glad to hear that your 105,000-mile service was smooth and efficient. It’s great to know that scheduling was easy, your service representative provided clear information, and everything was completed in a timely manner. We’re also happy you were able to relax with some coffee while you waited. We truly appreciate your kind words and look forward to providing you with excellent service again in the future!
Scott Marshall at the used vehicle center is the man to see for the best service and customer care when you're shopping for the best deal on a certified used vehicle
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Scott provided you with outstanding service and care. It’s fantastic to know he made your experience so positive. If there’s anything else we can do for you or if you have further questions about your vehicle, please don’t hesitate to reach out. We truly appreciate your recommendation and look forward to assisting you again in the future!
Ashlynn Van Hees was great to work with on the purchase of my new 2025 Ford Explorer. She was very professional and listened to everything I was looking for in a new car. She went out of her way to help me find the perfect vehicle, and I couldn't be happier with my new car. She made the purchase experience very enjoyable.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Ashlynn provided professional, attentive service and helped you find the perfect 2025 Ford Explorer. It’s wonderful to know that she made your purchase experience enjoyable. We appreciate your feedback and are so happy that you're pleased with your new vehicle!
I hate answering surveys - However my experience at this Dealership was so excellent from Receptionist, Salesperson, Finance & follow-up that they deserve a Compliment .! Thank You for making the entire car buying experience Pleasant .!
Business response:
Thank you for taking the time to share your experience, especially since you usually don’t enjoy answering surveys! We’re thrilled to hear that our entire team, from the receptionist to our salesperson, finance department, and follow-up staff, made your car-buying experience pleasant and seamless. Your kind words mean so much to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can do for you, please don’t hesitate to reach out. Enjoy your new vehicle!
Excellent customer service experience with Ford Mall of Georgia as always I am very satisfied with their service.
Business response:
Thank you for your kind review! We’re so happy to hear that you consistently have excellent customer service experiences with us. Your satisfaction is our top priority, and we truly appreciate your continued trust. We look forward to assisting you again in the future!
Professional Down Home People is all I need to say about the wonderful people at this dealership!!
Business response:
Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team. At Delray Honda, we strive to offer a professional yet welcoming atmosphere, and it’s great to know that this resonated with you. We appreciate your feedback and look forward to serving you again soon!
Amazing experience for me and my wife. In and out after test driving our car.
Business response:
Thank you for your great review! We're so happy to hear that you and your wife had an amazing experience with us. It's always our goal to make the process as smooth and efficient as possible, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you both again!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,471 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.