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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
As long as you leave a good review they are happy. If you leave a bad one no one calls to ask why.
Business response:
Thank you for your feedback. We sincerely apologize for your experience and understand your concerns. We strive to ensure all customers feel valued, regardless of the nature of their review. We would like the opportunity to discuss this matter further and work toward a resolution. Please reach out to Scott Tackabury at Stackabury@vtaig.com. He will be happy to assist you and address any issues you may have.
I’ve been using a local Ford dealership in my area but wasn’t pleased . A fellow coworker recommended you guys ! I was very pleased with the whole process!
They were kind knowledgeable and trustworthy. They are also fast and friendly. They do what they say they are going to do.
Business response:
Thank you for your kind words! We’re so glad to hear that our team provided you with knowledgeable, trustworthy, and efficient service. We take pride in keeping our promises and delivering a fast, friendly experience for all our customers. We appreciate your feedback and look forward to serving you again in the future!
No one wants to spend money on their car. Steve, Stephanie, and the Team at Mall of Georgia Ford helped me to navigate a challenging situation and keep my put-of-pocket to a minimum. I’ve doing business with them for over 5 years now. I will continue to do so.
Business response:
Thank you for your continued trust and kind words! We’re glad to hear that Steve, Stephanie, and the team at Mall of Georgia Ford were able to help you! We truly appreciate your loyalty over the past five years and look forward to continuing to serve you for many more to come!
Decent people at this dealership. They return calls if you have any questions for them. There service department is very professional and there check out counter is extremely kind.
Business response:
Thank you for your thoughtful review! We're glad to hear that you had a positive experience with our team, from the service department to the checkout counter. We pride ourselves on professionalism and excellent customer service, and we appreciate your recognition. We look forward to serving you again in the future!
Josh was great as service provider. The process was quick informative and efficient. The waiting area provides for a relaxing open air experience.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Josh provided you with excellent service and that the process was quick, informative, and efficient. We’re also glad you enjoyed the relaxing atmosphere in our waiting area. We appreciate your feedback and look forward to serving you again in the future!
Very responsive. I bought an F350 from out of state. They answered all my questions in a timely manner. No issues with paperwork, they followed through on everything they said they were going to do.
Business response:
Thank you for your kind review! We’re thrilled to hear that your experience purchasing the F350 with us was smooth and efficient, even from out of state. Our team takes pride in being responsive and ensuring all details, including paperwork, are handled seamlessly. It’s great to know we met your expectations and followed through on our commitments. If you ever need assistance in the future, we’re here to help. Safe travels and enjoy your new truck!
The visit was exactly what they described and what was expected. Communication was also great.
Business response:
Thank you for your feedback! We're glad to hear that your visit met your expectations and that our communication was clear and helpful. We strive to provide an experience that matches what we promise, and it’s great to know we succeeded. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!
Got the problem resolved repaired on time Good timely service and easy to work with
Business response:
Thank you for your feedback! We’re glad to hear that your issue was resolved, and your repair was completed on time. Providing timely and easy-to-work-with service is important to us, and we appreciate you sharing your positive experience. If you need anything else, don’t hesitate to reach out!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,471 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.