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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,468 reviews
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SIMSFAM4's profile image
SIMSFAM4 
9 months ago

Kept appointment on time. Didn’t have too wait too long. Explained work that was needed next service. 

Business response:

Thank you for sharing your experience with us! We're pleased to hear that your appointment started on time and that your wait was minimal. It's great to know that our team provided clear explanations about the work needed for your next service. We appreciate your trust in us and look forward to assisting you at your next visit! 

mrsclpullum's profile image
mrsclpullum 
9 months ago

Great service and very fast. I really appreciated everything they did to fix the issue with the recall on my vehicle. 

Business response:

Thank you for your review! We’re so glad to hear that you appreciated the quick and efficient service our team provided in addressing the recall on your vehicle. Taking care of our customers’ needs is always our top priority. If you ever need assistance in the future, we’ll be here to help! 

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LBULLOCK3 
9 months ago

Every time I go to this dealership for service is a great experience. They are very professional and always do a great job of keeping me updated on my progress. 

Business response:

Thank you for your fantastic review! We're so glad to hear that you consistently have a great experience with our service team. Keeping you updated on your progress is important to us, and we appreciate your recognition of our professionalism. We look forward to serving you again in the future! 

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JenniferWoodside 
9 months ago

Robert was incredibly helpful and not pushy! Michael in finance was also super helpful! Both very professional. 

Business response:

Thank you for your positive feedback! We're thrilled to hear that Robert and Michael provided you with such helpful and professional service. Our team strives to create a comfortable and informative experience for our customers, and it's great to know that you felt supported without any pressure. We appreciate your recommendation and look forward to serving you again in the future! 

Ugadawgs1989's profile image
Ugadawgs1989 
9 months ago

My salesperson, Ryan Pfund, made all the difference. He answered all my questions and made it a simple process. 

Business response:

Thank you for your kind review! We're so glad to hear that Ryan made a positive impact on your experience and made the process simple. We appreciate your feedback and look forward to assisting you again in the future! 

TEPFER5766's profile image
TEPFER5766 
9 months ago

Excellent dealership, very well organized, friendly staff...will continue to use your service center. Spent 50 years career in Auto/Commercial Truck Industry, Mall of Georgia Ford is the best I have seen! 

Business response:

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at Mall of Georgia Ford. Our team strives to maintain a well-organized and friendly environment, and it's wonderful to know that our efforts made a lasting impression on you. We are committed to providing exceptional service and ensuring every customer feels valued and satisfied. We're delighted that you plan to continue using our service center! If there's anything more, we can do for you, please don’t hesitate to reach ou... read more

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Thelegendwj 
9 months ago

Great service department. Stephanie was great and gave me all details of what needs yo be done. 

Business response:

Thank you for your kind words! We're delighted to hear that you had a great experience with our service department. Stephanie takes pride in providing clear and thorough explanations, and we’re glad she could assist you. If you have any additional questions or need further assistance, please don't hesitate to reach out! 

christinepark's profile image
christinepark 
9 months ago

Very pleased with the service. The whole process was very smooth, Mr.Kim was very helpful and prepared with good options for us. Nice coffee machine too. 

Business response:

Thank you for your positive feedback! We’re thrilled to hear that you had a smooth and satisfying experience with us. Mr. Kim's dedication to providing helpful service and excellent options is exactly what we strive for, and we’re glad he could meet your needs effectively. We're also pleased to know you enjoyed the coffee machine while you were here—it’s the little touches that make a visit even more enjoyable. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look for... read more

tammymeeks18's profile image
tammymeeks18 
10 months ago

Friendly & Helpful Staff. No pressure saying when I can my truck in for service! Stephanie is my Service Advisor and she has always been honest and helpful. 

Business response:

Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with our staff and that Stephanie, your Service Advisor, has been helpful and honest. We strive to provide a pressure-free environment, and it’s wonderful to know that we’ve met that goal for you. We look forward to serving you again in the future! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,468 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.