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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,468 reviews
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Vinnette Williams's profile image
Vinnette Williams 
9 months ago

My Service started off Little Rocky, but I must say it ended up well. It started off by me telling the dealership that something was wrong with my vehicle, but of course, when you get there, it doesn’t do it. Thank God while I was sitting there, it started acting up again. They finally realized that something was very wrong with my truck. 

Business response:

Thank you for sharing your experience with us! We appreciate your patience as we worked to identify the issue with your vehicle. We're glad that our team was able to recognize the problem and ensure that it was addressed properly. Your feedback is invaluable, and we’re committed to providing the best possible service. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out. We’re here to help! 

george.nies's profile image
george.nies 
9 months ago

Great people, got a good deal, will shop there again. Service department is good too. 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed working with our team and found a great deal. It's also wonderful to know that you're pleased with our service department. We look forward to welcoming you back for future visits! If there's anything else we can assist you with, don't hesitate to let us know. 

R_MICHAEL_F24's profile image
R_MICHAEL_F24 
9 months ago

Swift and timely getting my ford f150 fixed and ready to drive again in just a few hours 

Business response:

Thank you for your positive feedback! We’re thrilled to hear that your Ford F-150 was fixed and ready to drive in just a few hours. Our team works hard to provide swift and efficient service, and it’s great to know that you had a quick turnaround. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again! 

DBG32's profile image
DBG32 
9 months ago

Mall of Georgia Ford made our Bronco Sport purchase easy, efficient, and enjoyable! Everyone we encountered was pleasant and personable. Patrick and Bryan were knowledgeable and committed to meeting our needs and finding answers to our questions. Our experience with Kevin in Finance was also highly efficient and enjoyable. Given a recent disappointing experience at another dealership, the experience at Mall of Georgia Ford was noticeably superior. 

Business response:

Thank you so much for your outstanding review! We’re thrilled to hear that your Bronco Sport purchase was easy, efficient, and enjoyable. It’s wonderful to know that Patrick, Bryan, and Kevin provided you with knowledgeable and personable service, addressing your needs and questions with commitment. We strive to create a positive and memorable experience for all our customers, and it’s rewarding to hear that your experience with us stood out, especially after a disappointing visit elsewhere. Your feedback truly means a lot t... read more

Semaj76's profile image
Semaj76 
9 months ago

Great service with expert knowledge of any questions I might have had. Best service department ever. 

Business response:

Thank you so much for your wonderful review! We are thrilled to hear that you received great service and found our team to have expert knowledge. Providing our customers with clear answers and assistance is a top priority for us, and it’s rewarding to know that we met your expectations. Your kind words about our service department mean a lot, and we truly appreciate your trust in us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! 

SKETCH2SKID's profile image
SKETCH2SKID 
9 months ago

Repair had to be redone. I had to pay for rental.Service person (Jay) was excellent. 

SILNAVE08@hotmail.com's profile image
SILNAVE08@hotmail.com 
9 months ago

The advisor Brian listening what i am concerned about my car and the job was very good and my car ruing very good. 

Business response:

Thank you for your review! We’re pleased to hear that Brian took the time to listen to your concerns and that you were satisfied with the work done on your car. It's great to know that your vehicle is running well now! We appreciate your feedback and look forward to assisting you again in the future! 

sylnterry's profile image
sylnterry 
9 months ago

I’ve had an excellent experience at mall of Georgia Ford. They really cared about my reason for being there and wanted to help. Everybody was great. 

Business response:

We’re so glad to hear that you had an excellent experience at Mall of Georgia Ford. Our team is dedicated to understanding and supporting our customers' needs, and it’s great to know that we were able to make a positive impact. We appreciate your trust in us and look forward to assisting you again in the future! 

DanaRayelle's profile image
DanaRayelle 
9 months ago

Jay was an amazing service coordinator. I’ve been dreading taking my car in but he made it so easy, was honest and ensured to over deliver in every situation. I’ll be back. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that Jay made your experience so positive and stress-free. His dedication to providing honest and exceptional service is truly commendable, and we're glad he was able to exceed your expectations. We appreciate your trust in us and look forward to welcoming you back in the future! If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels until we see you again! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,468 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.