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4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
All the people that I dealt with were professional and knowledgeable. Thevwork was done in a timely manner.
Business response:
Thank you for your kind words! We're thrilled to hear that our team provided you with professional and knowledgeable service, and that the work was completed in a timely manner. Your satisfaction is our top priority, and we appreciate your feedback!
Mateo Henao was amazing and absolutely helpful during my whole truck concerns. He helped me to understand what was wrong. Mateo was absolutely amiable. I appreciate his help and definitely loved the service.
Business response:
Thank you for your wonderful review! We’re delighted to hear that Mateo provided you with amazing and helpful service regarding your truck concerns. It's fantastic that he took the time to explain everything to you and made your experience a positive one. We appreciate your kind words and are glad you loved the service. If you need anything else in the future, don’t hesitate to reach out!
Your folks are just great. Have had brake work done and 2 of your sales folks helped me make my new phone talk thru car. I will continue to recommend Mall of Ga Ford. And above rating is not my doing. You all are doing excellent work.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team, from brake work to getting your phone connected to your car. Your recommendations mean the world to us, and we’re grateful for your support. We look forward to continuing to provide excellent service in the future!
Service was excellent and quick. James was very professional and friendly. And he was very informative about what I needed for my truck and I will definitely come back to him for the services recommended
Business response:
Thank you for taking the time to leave this fantastic review! We're delighted to hear that James provided you with excellent and quick service, as well as the professional and friendly support you deserve. It's great to know he informed you about your truck's needs, and we look forward to welcoming you back for the recommended services. If you have any questions in the meantime, feel free to reach out! Safe driving!
Great service and always friendly. Would highly recommend them. Have purchased several vehicles from them and satisfied every time.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you've consistently received great service and that our team has been friendly and helpful throughout your visits. It’s fantastic to know you've purchased several vehicles from us and have been satisfied each time. Your recommendation means the world to us, and we look forward to serving you again in the future!
The dealership was given a lower cost for parts at a different ‘authorized’ dealer and choose to use the same higher priced part for my repair which cost me more out of pocket.
Business response:
Thank you for sharing your feedback. I apologize for the frustration you experienced regarding the parts pricing for your repair. We strive to provide transparency and fair pricing for all our services, and it’s concerning to hear that we did not meet your expectations in this case. We'd appreciate the opportunity to discuss this further and see how we can address your concerns. Please feel free to reach out to Fixed Ops Director David Blood at dblood@vtaig.com. Your satisfaction is important to us, and we want to ensure you... read more
One of the best dealerships I have ever felt with. Very accommodating, friendly and professional and my Service Advisor Steve was the best.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience at our dealership and that Steve provided you with exceptional service. Our team works hard to ensure that every customer feels accommodated and valued. We appreciate your feedback and look forward to serving you again in the future!
They were very nice to work with and very efficient got the job done fast
Business response:
Thank you for your kind words! We’re thrilled to hear that you found our team nice to work with and efficient in getting the job done quickly. Your satisfaction is our priority, and we look forward to serving you again in the future!
Very helpful and polite. Listened to my wants and concerns and helped find the perfect vehicle.
Business response:
Thank you for your kind words! We’re thrilled to hear that our team was able to listen to your needs and help you find the perfect vehicle. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!
Mall of Georgia Ford has a 4.4 star rating with 15,478 reviews.
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.