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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Brian is an incredible service advisor. I would recommend you guys to everyone. We will be sending all our Atlanta stuff to you guys in a 100 mile radius
Business response:
Thank you for your fantastic review! We're thrilled to hear that Brian provided you with incredible service. Your recommendation means the world to us, and we appreciate you sharing your positive experience. We look forward to serving you for all your automotive needs! Safe travels, and see you soon!
Excellent service. The pick up and delivery is such a blessing to me as I’m a widow and hate to ask people to help me drop off car and pick it up.
Business response:
Thank you for your lovely feedback! We're so glad to hear that our pick-up and delivery service has been a blessing for you. We understand how important convenience is, and it’s our pleasure to assist you. If you need anything else, please don’t hesitate to reach out. We’re here to help!
Your service has always been good. The pickup and delivery service was an absolute lifesaver for me since I have no one to pick me up.
Business response:
Thank you for your kind words! We're thrilled to hear that you’ve consistently had a good experience with our service and that our pickup and delivery option has been helpful for you. We strive to make your experience as convenient as possible, and it's great to know we could assist you. We look forward to serving you again in the future!
Very good service from the dealership, from the sales person all the way through the service department. Bought a new vehicle this summer and great follow up by everyone involved.
Business response:
Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with both our sales team and service department. It's wonderful to know that our follow-up met your expectations after your new vehicle purchase. We appreciate your business and look forward to serving you again in the future!
We knew exactly which vehicle we wanted to purchase so it was just a matter of test drive, cost and financing. We were disappointed in that there was no instruction/help on vehicle options as far as connecting phones, sound system other features. My husband had to bring tools to remove our old license plate which seemed odd. In summary purchase was fine but the extra instruction on options available on the vehicle we received at previous dealerships was missing.
Business response:
Thank you for your feedback! We're glad to hear that your purchase experience went smoothly. However, we apologize for the lack of guidance on connecting your phone and utilizing the vehicle's features. We understand how important it is to feel comfortable with your new car, and we will work to improve our training on these aspects for future customers. We appreciate your insights and hope to provide you with a more comprehensive experience next time! If you have any questions or need assistance, please don't hesitate to rea... read more
I love the delivery service. The maintenance is perfect too. I will visit again next time.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you love our delivery service and that your maintenance experience was perfect. We look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out. Safe travels!
The Mall of Georgia team was great. Very friendly and knowledgeable, they provided me with great service.
Business response:
Thank you for your wonderful review! We're delighted to hear that our team provided you with friendly and knowledgeable service. Your satisfaction is our top priority, and we look forward to serving you again soon!
MOGF treats me like family. I trust their expertise and would not take my care anywhere else!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us and that you trust our expertise. Providing exceptional service and building strong relationships with our customers is what we strive for every day. We look forward to continuing to serve you and your vehicle for years to come!
Bryan was a great resource throughout the sales process. He was personable and knowledgeable. Further, he communicated the process and expectations clearly and quickly. The detailing team took rather long to prepare the vehicle, however, they did an excellent job once it was complete! The financing process was average. The post-purchase communication (license plate etc...) was met with clear communication and overall, it was a dealership I would work with again.
Business response:
Thank you for your thoughtful review! We’re glad to hear that Bryan was able to assist you throughout the sales process with his knowledge and clear communication. We appreciate your patience with the detailing team and are happy to know you were pleased with the final result. Thank you for your feedback on the financing process; we always strive to improve. We're grateful for your recommendation and look forward to working with you again in the future!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,478 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 7:00 p.m.