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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Friendly & Helpful Staff. No pressure saying when I can my truck in for service! Stephanie is my Service Advisor and she has always been honest and helpful.
Business response:
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with our staff and that Stephanie, your Service Advisor, has been helpful and honest. We strive to provide a pressure-free environment, and it’s wonderful to know that we’ve met that goal for you. We look forward to serving you again in the future!
Great service and great attitude. Easy process to buy a vehicle with mall of Georgia ford
Business response:
Thank you for your fantastic review! We’re so glad to hear that you had a great experience with us and found the process of buying a vehicle to be easy and enjoyable. Our team is committed to providing both excellent service and a positive attitude throughout every step of your journey. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to helping you again! Safe travels in your new vehicle!
Mall of Georgia Ford personnel is committed to the best customer service and always exceed my expectations.
Business response:
Thank you for your outstanding review! We are thrilled to hear that the Mall of Georgia Ford team consistently meets and exceeds your expectations. Providing exceptional customer service is our top priority, and it’s wonderful to know that our efforts have made a positive impact on your experience. If there’s anything more, we can do for you or if you have any questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Mall of Georgia Ford dealership have the best service center and I feel they repair my car really good and every time I went there
Business response:
Thank you for your fantastic review! We’re so pleased to hear that you’ve had consistently positive experiences with our service center at Mall of Georgia Ford. We take great pride in providing high-quality repairs and excellent customer service, and we appreciate your continued trust in us. We look forward to assisting you again in the future!
I think the dealership has gone down some overall. Since I bought my car 12 years ago from this dealership … I have had all my services performed my Mall of Georgia Ford. For the first 10 years I was satisfied with all the services rendered. The quality of the work was excellent. The dealership was easy to do business with. I didn’t feel like I was over paying. I probably could have taken my car somewhere else and probably saved a little. But because of the service and ease of doing business … I stayed loyal to this dealersh... read more
Business response:
Thank you for your feedback and for being a loyal customer over the years. We truly value your long-standing relationship with us and are sorry to hear that your recent experiences haven’t met the high standards we aim to uphold. We understand your concerns regarding the changes in service and fees, and we would appreciate the opportunity to address them directly. Please feel free to contact Scott Tackabury at Stackabury@vtaig.com to discuss your experience further. We are committed to improving and would love to resolve any... read more
Excellent communication and service. I love the valet car pick up and return ! The text should be better monitored on the valet
Business response:
Thank you for your excellent review! We're thrilled to hear that you appreciated our communication and service, as well as the convenience of our valet car pick-up and return. Your feedback regarding the monitoring of texts for the valet service is valuable, and we will certainly look into improving that aspect. We strive to provide the best experience possible and appreciate your insights. We look forward to serving you again soon!
Mall of Georgia Ford was the closest dealership when my car suddenly dropped all of its oil onto my parking space.
Business response:
We're glad to hear that you had a positive experience at Mall of Georgia Ford, especially during such a stressful situation with your car. Our team is dedicated to providing quick and reliable service, and it's wonderful to know that we could assist you effectively. If you need anything else in the future, don't hesitate to reach out. We look forward to serving you again
Jose helped me to buy the car I like it. Very friendly and helpful! Thank you!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Jose was able to assist you in finding the car you love. His friendly and helpful approach is what we strive for, and your feedback reinforces our commitment to excellent customer service. We appreciate your kind words and look forward to serving you again in the future!
Absolutely impeccable service! The technicians are top-tier. In and out very quickly. Great job
Business response:
Thank you for your fantastic review! We're delighted to hear that you received impeccable service and that our technicians met your expectations. Speed and quality are our priorities, and it's great to know you were in and out quickly. We appreciate your kind words and look forward to serving you again in the future!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,924 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.