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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.415,510 reviews
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melissacallahan's profile image
melissacallahan 
a year ago

Always friendly and courteous service. Always explain what they are doing and what needs to be done 

CODY.WOMACK's profile image
CODY.WOMACK 
a year ago

Dependable, kind, and very helpful. I enjoy their positive attitudes and the great staff too. 

alvrod65's profile image
alvrod65 
a year ago

Really great customer service and the sales man was great, I will recommend mall of ga, ford. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and sales team. Your recommendation means a lot to us. We look forward to serving you again at Mall of Georgia Ford! 

SERENITYBRYANA's profile image
SERENITYBRYANA 
a year ago

Good overall experience except some paperwork was lost and I had to come back up and resign the papers, but was offered a full detail whenever i need one when doing so it made up for it 

kendrayharris's profile image
kendrayharris 
a year ago

I’ve always had a great experience with this dealership. The staff is knowledgeable, friendly, and very helpful. I know that my vehicle is getting the best possible service, so I don’t mind being a repeat customer! 

ZUCALM's profile image
ZUCALM 
a year ago

They were not pushy and upfront and honest. Even after I left and needed something else they were very accommodating. 

pedwards12's profile image
pedwards12 
a year ago

They didnt check my transmission fluid when I had the truck serviced and on my way to Florida pulling a 5th wheel camper the transmission ran a little hot. I checked it and it was a half quart low. 

Business response:

We're sorry to hear about the experience you had at Mall of Georgia Ford. Ensuring thorough and accurate service for your vehicle is a top priority for us, and we apologize for any inconvenience or concern caused by the oversight in checking your transmission fluid during your recent visit. This is not the level of service we aim to provide, and we understand the importance of properly maintaining your vehicle, especially when towing. To address this matter and discuss your experience in more detail, please contact Sterling ... read more

djhand5's profile image
djhand5 
a year ago

Great service and communication! I will be back the next time my truck needs excellent attention. 

EDMOBLEY's profile image
EDMOBLEY 
a year ago

It was great and my service advisor was very friendly and pleasant! He was a great communicator as well! So far so good, been over a month now and no coolant leak in turbo! 

Business response:

We're thrilled to hear about your positive experience at Mall of Georgia Ford! It's fantastic that your service advisor provided friendly and pleasant service, along with effective communication. We're glad to hear that your vehicle has been performing well with no coolant leak issues since your visit. If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to continuing to provide you with excellent service in... read more

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 15,510 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.