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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,927 reviews
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ZUCALM's profile image
ZUCALM 
a year ago

They were not pushy and upfront and honest. Even after I left and needed something else they were very accommodating. 

pedwards12's profile image
pedwards12 
a year ago

They didnt check my transmission fluid when I had the truck serviced and on my way to Florida pulling a 5th wheel camper the transmission ran a little hot. I checked it and it was a half quart low. 

Business response:

We're sorry to hear about the experience you had at Mall of Georgia Ford. Ensuring thorough and accurate service for your vehicle is a top priority for us, and we apologize for any inconvenience or concern caused by the oversight in checking your transmission fluid during your recent visit. This is not the level of service we aim to provide, and we understand the importance of properly maintaining your vehicle, especially when towing. To address this matter and discuss your experience in more detail, please contact Sterling ... read more

djhand5's profile image
djhand5 
a year ago

Great service and communication! I will be back the next time my truck needs excellent attention. 

EDMOBLEY's profile image
EDMOBLEY 
a year ago

It was great and my service advisor was very friendly and pleasant! He was a great communicator as well! So far so good, been over a month now and no coolant leak in turbo! 

Business response:

We're thrilled to hear about your positive experience at Mall of Georgia Ford! It's fantastic that your service advisor provided friendly and pleasant service, along with effective communication. We're glad to hear that your vehicle has been performing well with no coolant leak issues since your visit. If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to continuing to provide you with excellent service in... read more

DAVID KIM's profile image
DAVID KIM 
a year ago

I'm sure this is the best store. If you're buying a Ford, buy it here. 

Business response:

We're thrilled to hear that you had such a positive experience at Mall of Georgia Ford! Thank you for your kind words and recommendation. Providing excellent service and ensuring customer satisfaction are our top priorities. If there's anything else we can do for you or if you have any more feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! 

ANTHONY.C.CHATFIELD's profile image
ANTHONY.C.CHATFIELD 
a year ago

Great service representative and technicians. Service department is amazing! They spend time to make sure things got fixed correctly. 

Business response:

We're delighted to hear about your positive experience with our service department at Mall of Georgia Ford! Providing great service and ensuring that repairs are done correctly are top priorities for us. We appreciate your feedback and your recognition of our service representatives and technicians. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. We value your business and look forward to serving you again in the future! 

HALLSID51's profile image
HALLSID51 
a year ago

Mall of Georgia ford did a great job servicing my Mach1 , and look forward to the next time. 

Business response:

Thank you for taking the time to leave a fantastic review for Mall of Georgia Ford! We're thrilled to hear that your Mach-E received excellent service and that you look forward to your next visit. 

TICHELLEP15's profile image
TICHELLEP15 
a year ago

The salespeople were fantastic! They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. 

Business response:

Thank you for taking the time to share your fantastic experience at Mall of Georgia Ford! We are thrilled to hear that our salespeople exceeded your expectations and made your car buying experience a great one. They truly deserve a 5-star rating! Congratulations on your new vehicle! We wish you many happy miles of driving. 

Kumani114's profile image
Kumani114 
a year ago

The personnel was great. Each person I had dealings with was very nice very knowledgeable. 

Business response:

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We're thrilled to hear that each person you interacted with was "very nice and very knowledgeable." That's exactly what we strive for at our dealership. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,927 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 8:00 p.m.