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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Engine seized up two weeks after purchased. (Used F-150 2020 with 55k) Dealership made it right and replaced engine that was back ordered. In short: Service Director was incredible. Service advisor was delayed with updates and rarely knew anything I didn’t already know. Heat shield was loose and rattling when first pick up was attempted. Service director put his best mechanic on it and delivered it next day to my home. Unfortunate luck on a typically reliable truck but I visited 6 other dealerships around Atlanta and Mall of... read more
Business response:
Hi Charlie, thank you for sharing your feedback. We're glad to hear that our Service Director provided incredible service and that we were able to replace your engine. We apologize for any delays in updates and for the issue with the heat shield. We appreciate your business and hope to serve you again in the future. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
I had a great experience with purchasing my new Ford Maverick. I went to several dealerships to do this and MOG Ford was the only one who called back and assisted with my order.
We recently purchased a new truck at Mall of Georgia Ford and the overall experience was great. Seong was our salesman and Rodney was our finance guy helping us to get the deal we needed in order to afford a new vehicle. The service exceptional and we got a great deal. We drove from a state away and we’re looking in our general area of the southeast, no one came close to matching interest rate and price of their team. We are beyond appreciative for their help.
Great service team! Always attentive and helpful and always friendly. Thanks for everything Merry Christmas
Scott was helpful and got me into a rental when they had to order a part for a recall on my Maverick.
The afternoon before Thanksgiving they took my vehicle in and taken care of within a couple of days. Scott kept me informed of the timeline and cost of repairs and was very reassuring about the process. Scott is an excellent service writer.
Great collision center. Ernie was the best. He keep us well informed. They did a very good job on repairing my vehicle.
Solid customer service, honest opinions and recommendations, great follow up and amazing quality of work!
Oil change was done well but was expensive. Also the under carriage protector was not screwed back on and I had to return to the dealership to get it reattached.
Business response:
Hi Hunter, thank you for sharing your feedback. We're glad to hear that your oil change was done well. We apologize for the inconvenience with the under carriage protector and appreciate you bringing it to our attention. We'll make sure to address this issue to improve our service. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,928 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 6:00 p.m.