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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Good communication, fast and took the extra time to have our car delivered to our home at no extra charge/
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.
We own three Ford vehicles, Mall of Georgia Ford is our go to dealership for both service and sales for more than 20 years.
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
Great job, very quick pleasant and hospitable. Would highly recommend mall of Ga ford service center
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
I had a recall on my mkc lincoln they picked it up and a few hours later called me they were bringing my car back. Parts were on backorder. I feel they should have known that prior to taking my car. I still have not heard back from them as to when they will have the parts.
Business response:
We want to extend our sincerest apologies for the dissatisfaction you experienced with our service. Your feedback is essential to us, and we deeply regret that we did not meet your expectations during your recent visit. Your satisfaction is our top priority, and we would appreciate it if you could provide more specific details about your service experience to help us understand the issues you encountered. This will enable us to investigate and address the concerns directly. Our team is committed to providing high-quality ser... read more
They are very responsive and willing to help. They answered all of our questions and followed up in a timely manner.
Business response:
They are very responsive and willing to help. They answered all of our questions and followed up in a timely manner.
Excellent service from Bob and Stephanie. Highly recommend. Will be back soon to visit the team.
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
They do seem to take customer service seriously. Good for them it is much appreciated
Business response:
They do seem to take customer service seriously. Good for them it is much appreciated
Great communication with the wonderful team. Knowledgeable Reliable and Caring staff! The Hospitality was also greatly appreciated as well as the level of their skill sets.
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
Dealership and salesman great. !! Took forever to get the paperwork done ! That’s the only complaint
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,528 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.