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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Excellent staff. Professional conduct. All done while conveying to us the customers that they had the fulfillment of our needs as their highest priority.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Great dealership. Good people easy to work with. would highly recommended this dealership. Everyone was very nice and great to work with.
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
My vehicle was to be serviced which included checking oil, tires, brakes, engine, lights. My tail light was out and was not replaced; brakes are squealing. I did expect better
Business response:
We apologize for the poor service experience you had. We take customer feedback seriously, and we are committed to providing the best possible service. To address your concerns effectively and improve our services, we would appreciate more specific details about your experience. Please let us know the nature of the problem you encountered, the date of your visit, and any individuals you interacted with during your visit. This information will help us identify areas for improvement and take corrective actions.
I just purchased a new truck (previously loaner with less than 1,000 miles) from this dealership. I found their Customer Service good but not excellent . The sales associate was very nice and professional but could have been more knowledgeable about the product. I was unaware of a few available options that I would have loved to have on my new truck. There was some vibration in the steering that I noticed the day after and the sales team set me up with a service appointment. The Service team was good and provided me a loaner... read more
Business response:
Thank you for taking the time to leave a review. We value your feedback, and we're here to address any concerns or issues you may have. If you have any questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to the opportunity to serve you better in the future.
Everyone was extremely nice and helpful. Made buying my new truck a pleasant experience. Would recommend this dealership.
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
Team was Courteous and worried about making us happy. Checked up on us the next day
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
I am really o Pleased with response and time my long distance travel was possible due to timely help I also appreciate the young African American girl (name Aliver. Like I forget) Pl keep the great work going
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
I was pleasantly surprised that my car was thoroughly cleaned inside and out for the Zaktek prison reapplication. However, I didn't care for finding out at the last minute that the shuttle couldn't pick me up from home, despite knowing my address prior to dropping off my vehicle.
Business response:
Hi Nikita, we're glad to hear that you were pleased with the thorough cleaning of your car. We apologize for any inconvenience caused by the shuttle service. We'll take note of your experience and work towards improving our communication in the future. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.
Personnel was very helpful. I was prepared to wait while my car was repaired but was encouraged to be taken home instead. This was arranged by the dealership.
Business response:
Thank you for the kind words! We're glad our personnel could assist you and provide a convenient solution. We aim to make your experience as seamless as possible. If you have any further feedback or questions, feel free to reach out.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,528 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.