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McDowell Mountain Animal Hospital

4.6

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Location details

17050 N Thompson Peak Pkwy, Suite B100, Scottsdale, AZ, 85255, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6210 reviews
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Rob K.'s profile image
Rob K. 
rating
14 years ago

Dr. Casey and Dr. Emerson do a great job with my 2 dogs. I have a diabetic 10 year old husky with hypothyroidism... so let's just say I've seen some vets. McDowell Mountain did an excellent job stabilizing my dog's insulin and finding the right dosage. Two other vets in the area were unable to get it right. The staff is friendly and the service is thorough. I'd highly recommend MMAH. 

Nikki R.'s profile image
Nikki R. 
rating
14 years ago

If you want a classy, clean, dependable, highly trained vet - this is your place. Dr. Casey is SUPER SUPER friendly. She and her staff absolutely love animals and will go the extra mile to make sure your pet is cared for. It is a beautiful office with brand new equipment. VERY clean and sanitary. They take the best care of my dogs. Wonderful. 

Blake B.'s profile image
Blake B. 
rating
15 years ago

Dr. Casey and her office staff here are top notch! I'm very picky about vets...as I feel that some are really sketchy and just try to rip you off, selling you treatments, products, and medications. I also am very picky about their office and its cleanliness. McDowell Mtn Animal Hospital is perfect in those regards. You can see how Dr Casey truly cares about the well being of her furry patients. She takes a personal interest in each animal as if they were her own. I even asked her once if she thought my dog needed her t... read more

Meghan S.'s profile image
Meghan S. 
rating
15 years ago

Dr. Casey is the best vet I've ever had to deal with. I had gotten my puppy from the pound and they had botched her surgery, causing her stomach to tear open and leaving her intestines visible. I brought her in to MMAH and they were able to get her cleaned and treated right away, not only that but I was able to come in the next three days on about an hours notice because of complications with my puppy. All of the other vets I've had to deal with weren't as considerate or accommodating as Dr. Casey was. I'll stick with her,... read more

Juan N.'s profile image
Juan N. 
rating
15 years ago

I've had dogs all my life, so I've been to plenty of vets and this one is a great one. Every time we've gone there we've always seen the same doctor; which to us is important because our experiences have changed greatly within the same vet's office depending on which doctor was attending to us. The techs were very friend and gentle with our dog and the doctor was informative and took her time. At no point did we feel like we've overstayed our paid exam time and that she needed to get to her next patient. We had a tricky pro... read more

melissa o.'s profile image
melissa o. 
rating
16 years ago

We just moved to Phoenix and our mini-dachshund got really sick. Took her to McDowell Mountain Animal hospital and really like it there. It is very clean, the staff is extremely courteous and Dr. Casey is great. You can get in and out without a huge delay and they really care about pets. 

Krista V.'s profile image
Krista V. 
rating
2 years ago

Terrible place especially if your animal is in critical condition. They ran a bunch of tests. Then told me we needed more tests but refused to give me the results of the first round of tests even though they had them. They undermined my trust in them early on. The. Told me to come back the next day because my pup was so sick, however I would have to pay another office visit even though they agreed that they missed steps and protocol the first time. I now drive to Queen Creek for the best care I've ever gotten. Revel Vet shou... read more

Business response:

Krista, We take your feedback seriously and apologize for any inconvenience you experienced at our hospital. We strive to provide the best care for all animals and are sorry to hear that we fell short in your case. As we are unaware of this situation happening at our hospital, we would appreciate the opportunity to address your concerns directly. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, and kindly ask that you give us a call at (480) 419-6300 so we can di... read more

Cathy M.'s profile image
Cathy M. 
rating
2 years ago

This vet clinic was the best when Dr Casey owned it. Since it has been bought out, I have not been able to get my dogs in when there has been an emergency so I've had to spend more going to an er vet. Today, they wanted 325 for a blood draw to check my dogs blood levels due to the Prozac he is currently taking. Not only that, they require bi-annually now! If they would have told me how much it was going to be before I went in, I would have not bothered going. 

Business response:

Hello Cathy, Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced since the change in ownership at McDowell Mountain Animal Hospital. We understand that emergencies can be stressful, and we strive to provide prompt and compassionate care to all our patients. Regarding the pricing, we aim to be transparent about our fees and apologize if there was any miscommunication on our part. We appreciate your feedback and will work on improving our communication in this aspect. If you ... read more

Nancy V.'s profile image
Nancy V. 
rating
3 years ago

Hard to work with; not accommodating for their patients who've been there for even 9+ years. My cat had an apparent bladder infection. They Wouldn't even SEE her, to draw bloodwork, for two days; and then we would have to wait for lab results before starting her on meds. " Take her to an emergency vet " was the reco. No thanks ($$$$). Instead, I took her to Banfield as a walk in , and they made time for her right then. They took blood, but started meds immediately to treat a bladder infection. A few days later they called to... read more

Business response:

Hi Nancy, here at McDowell Mountain Animal Hospital we aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. While we do our best to accommodate the needs of all our clients and their furry family member’s, occasionally, we are unable to find a solution that will work for everyone and this appears to have been be the case with your cat with the “apparent bladder infection”, as we could not prescribe medication without an exam being performed by our DVM we offered you two op... read more

Frequently asked questions about McDowell Mountain Animal Hospital

How is McDowell Mountain Animal Hospital rated?

McDowell Mountain Animal Hospital has a 4.6 star rating with 210 reviews. 

When is McDowell Mountain Animal Hospital open?

McDowell Mountain Animal Hospital is closed now. It will open at 8:00 a.m.