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McKinney Buick GMC

4.3

About this business

Location details

3950 S. Central Expressway, McKinney, TX, 75069, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.38,727 reviews
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2018 GMC SIERRA C1500 SLT Owner's profile image
2018 GMC SIERRA C1500 SLT Owner 
a year ago

Was ok. The problem I have is that they leave the plastic seat cover, service tag, and paper floormat in your vehicle. Wouldn't be a big deal if they had a trashcan nearby for you to throw it away in. 

Business response:

Thank you for your feedback about your recent service experience. We appreciate you letting us know that overall things were okay, but that the leftover service items were inconvenient. We apologize that we didn't provide a way for you to easily dispose of the seat cover, service tag, and floor mat. We strive to make the service process efficient and hassle-free, and that includes making sure our courtesy items are disposed of properly. Your feedback is valuable and helps us identify areas for improvement. We hope you'll giv... read more

2019 GMC SIERRA K1500 DENALI Owner's profile image
2019 GMC SIERRA K1500 DENALI Owner 
a year ago

Sam did a great job as my customer service advisor 

Business response:

Thank you for the fantastic review! We're thrilled to hear that you had a positive service experience, and especially that your service advisor, Sam, provided excellent customer service. Sam works hard to ensure our customers have a smooth and efficient service experience, and we appreciate you recognizing their efforts. We'll be sure to pass along your kind words! Thanks again for choosing McKinney Buick GMC. We look forward to seeing you again soon! 

2019 GMC TERRAIN DENALI Owner's profile image
2019 GMC TERRAIN DENALI Owner 
a year ago

Always a good experience with the dealership 

Business response:

Thank you for your kind words! We strive to provide a positive experience for all our customers, and we're thrilled to hear that we succeeded. 

2021 BUICK ENVISION ESSENCE Owner's profile image
2021 BUICK ENVISION ESSENCE Owner 
a year ago

Got tires rotated and oil change. Very friendly and timely service-they also did an excellent job on free car wash-very pleased. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that your recent service experience was friendly, timely, and left your car looking great thanks to our complimentary car wash. At McKinney Buick GMC, we strive to provide a positive experience in all aspects of service, and it sounds like we achieved that for you! We appreciate you recognizing our friendly staff and efficient service. We're glad you were pleased and look forward to seeing you again for your next service need! 

2022 BUICK ENCORE GX SELECT Owner's profile image
2022 BUICK ENCORE GX SELECT Owner 
a year ago

Always excellent, efficient service! 

Business response:

Thank you for the fantastic review! We truly appreciate you recognizing that we consistently deliver excellent and efficient service. It means a lot to our team! At McKinney Buick GMC, we strive to make every service visit a positive experience. We prioritize efficient processes to get you back on the road quickly, while still providing a thorough and professional service experience. Thank you again for choosing McKinney Buick GMC! We look forward to seeing you again for your next service need. 

2023 BUICK ENCLAVE AVENIR Owner's profile image
2023 BUICK ENCLAVE AVENIR Owner 
a year ago

Great service and friendly. 

Business response:

Thank you for the 5-star review! We're thrilled to hear that your recent service experience was both friendly and efficient. At McKinney Buick GMC, we strive to provide a welcoming atmosphere while ensuring our service is top-notch. Knowing we achieved that for you is fantastic! Thank you again for choosing McKinney Buick GMC! We look forward to seeing you again for your next service need. 

2020 BUICK ENCLAVE AVENIR Owner's profile image
2020 BUICK ENCLAVE AVENIR Owner 
a year ago

Caleb provided great service 

Business response:

Thank you for the fantastic review! We're thrilled to hear that Caleb provided you with great service. It means a lot to our team to have customer service stars like Caleb. At McKinney Buick GMC, we strive to ensure every customer feels valued and receives exceptional service. We'll be sure to pass your kind words on to Caleb he'll be happy to hear he made such a positive impact! Thanks again for choosing McKinney Buick GMC! 

2022 GMC CANYON ELEVATION Owner's profile image
2022 GMC CANYON ELEVATION Owner 
a year ago

They always do a good job and wash it better than I would. 

Business response:

Thank you for the fantastic review! We appreciate you trusting us with your vehicle's care. It means a lot to our team to know we're consistently exceeding your expectations, especially when it comes to both service and that sparkling clean finish! We might be biased, but we agree our detail team does amazing work. Thanks again for choosing McKinney Buick GMC! We look forward to seeing you again soon. 

2023 GMC SIERRA C1500 SLT Owner's profile image
2023 GMC SIERRA C1500 SLT Owner 
a year ago

They do a great job I have all y oil changes done there on both my trucks I have a 2018 and2023 

Business response:

Thank you for the fantastic review! We're thrilled to hear that you consistently trust us with your oil changes for both your 2018 and 2023 trucks. Knowing we have your loyalty means a lot to our team. Thanks again for choosing McKinney Buick GMC! 

Frequently asked questions about McKinney Buick GMC

How is McKinney Buick GMC rated?

McKinney Buick GMC has a 4.3 star rating with 8,727 reviews. 

When is McKinney Buick GMC open?

McKinney Buick GMC is open now. It will close at 9:00 p.m.