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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I always receive top quality service when I bring my vehicle in. Everyone is great.
Business response:
Thank you for taking the time to leave us a review! We're thrilled to hear that you consistently experience top-quality service at our dealership. Our team strives to provide exceptional service to every customer, and your kind words let us know we're achieving that goal. Thanks again for choosing McKinney Buick GMC!
Great service ,great people.
Excellenet service and technicians
All was good with Sam. All my vehicle needs were taken care of.
Quality service again, and again this is my local dealer for many years. Thank you.
Mr. Joshua Moreno and the rest of the service team at McKinney Buick/GMC took great care of me when I brought my vehicle in for it's ZakTec application as well as some other body detailing work that they discovered and completed without any hesitation. This was great customer service.
Another not-cheap repair but it was an elusive problem, fuel gauge stopped working. They got it repaired though, appreciate greatly the effort to diagnose and fix; thanks to Caleb our service advisor!
Business response:
Thank you for your review! We understand that car repairs can be expensive, and we appreciate your acknowledging the effort our team put in to diagnose and fix your elusive fuel gauge problem. We're thrilled to hear Caleb, your service advisor, was able to assist you throughout the process. At McKinney Buick GMC, we strive to provide accurate diagnoses and effective repairs, even for challenging issues. We're glad Caleb was able to keep you informed and get your car back to running smoothly. Thank you again for choosing McKi... read more
The service on this visit was handled by the service manager due to things overlooked in 2 prior visits for AC repairs. I received a loaner car which helped my family immensely while my car was being repaired. A young man in your valet service was extremely helpful in pointing out all the details of the loaner car - his name is Will. I was treated as a valued customer in all that Rob Barth did to make sure the AC was repaired correctly. during this visit. He was very attentive to my concerns about the operation of the AC in ... read more
Business response:
Thank you for taking the time to share this detailed review. We appreciate your loyalty to McKinney Buick GMC since 2012! We understand your frustration with the previous AC repairs and apologize for any inconvenience caused. We're glad to hear that service manager Rob Barth took the time to ensure your Enclave's AC was fixed correctly during this visit. His attentiveness to your concerns is exactly what we expect from our service team. We're also thrilled that Will from our valet service went the extra mile to explain the l... read more
The service was great and the staff is wonderful. The only negative is that they charge a surcharge to use a credit card. Glad I have a check book.
Business response:
Thank you for the kind words about our service and staff! We take pride in providing a great experience. We understand your feedback about the credit card surcharge. We're constantly evaluating our payment options to ensure convenience for our customers. We appreciate your business and look forward to serving you again in the future!
McKinney Buick GMC has a 4.3 star rating with 8,727 reviews.
McKinney Buick GMC is open now. It will close at 9:00 p.m.