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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Service and truck was returned as promised
Business response:
Thank you for your feedback! We're so glad to hear that you had an excellent experience and that your truck was returned as promised. We appreciate your business and look forward to assisting you again in the future!
Everything was great. Friendly people
Business response:
Thank you for your positive feedback! We're thrilled to hear that everything was great and that you had a friendly experience with our team. Providing excellent service and creating a welcoming environment is what we strive for, and we're glad to have met your expectations. If there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you again!
Could be bit more professional. Sales rep didn't know much and was rushing through the test drive.
Business response:
Thank you for your feedback. We're sorry to hear about your experience and truly appreciate you bringing this to our attention. We strive for professionalism and want to ensure that all of our customers have a thorough and enjoyable experience. Please feel free to reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can address your concerns directly and improve your future visits.
Nice and professional. But, they did not disclose any defects until we contacted them. The deal they offered ended up being 45% higher than the list price.
Business response:
Thank you for sharing your feedback. We're glad to hear that your experience was met with professionalism, but we sincerely apologize for the lack of transparency regarding defects and pricing. This is not the experience we aim to provide, and we understand your frustration. To address your concerns further, we encourage you to contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com. He will be happy to review the situation and work toward a resolution that meets your expectations. Thank you for bringing t... read more
Everything was fine. The only thing they didn't do was apply my award points to my bill. They will be there for the next service.
Business response:
Thank you for your feedback! We're glad everything went well with your service. We apologize for the oversight with your award points and appreciate you bringing it to our attention. We'll make sure to apply them to your next service, and we look forward to assisting you again soon!
Basic maintenance and overall inspection; air filter change and 4-wheel alignment. Not enough use yet for an oil change, will do that next time. Decent cost, good service; thanks!
Business response:
Thank you for taking the time to share your experience! We're glad to hear you were satisfied with the cost and service during your recent visit. It's great to know we could assist with your maintenance needs, including the air filter change and 4-wheel alignment. We look forward to seeing you again when it's time for your next oil change or any other service. If you have any questions or need further assistance, don't hesitate to reach out. Thanks for choosing us!
Excellent service! The service advisor was very professional, and I was kept informed of the status of the vehicle.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience and that our service advisor kept you informed throughout the process. We look forward to serving you again in the future!
Josh helped me get all squared away with an option I added to the truck. Service Mechanic was great !!!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Josh was able to assist you and that the service mechanic met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Nice person and Good service.We will come again!
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with us. We look forward to welcoming you back next time!
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 8,962 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open at 8:30 a.m.