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McWilliams Heating, Cooling and Plumbing
- Huntsville, TX
About this business
Location details
1233 11th St, Huntsville, TX, 77340, United States
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Had an issue with new water heater that they installed. They came out that night to take a look. Explained they needed to come back the next morning. Mind you, this is on a Sat night so they came out Sunday am at 9:30. Got right to work, diagnosed the issue, installed a whole new water heater and im back up and running. Noah and Ethan are very knowledgeable and strait shooters. Recommend these guys for any of your plumbing or HVAC needs.
Business response:
We're delighted to hear about your positive experience with our team. Thank you for your review. We truly appreciate you taking the time to share the details of how Noah and Ethan handled your water heater issue. It's wonderful to know that despite the timing on a Saturday night, our team was able to respond promptly and return first thing Sunday morning at 9:30 to get right to work. We're pleased that they were able to diagnose the problem quickly, install a whole new water heater, and get you back up and running. Your kind... read more
Called in at 7:30 am for hot water issues. The techs were here by 9:30 with the new water heater. In no time they had it installed and I had hot water again. The techs were very knowledgeable and respectful. Top notch company and service. Got an additional quote for some more work while they were here. Will be using them for all my plumbing needs
Business response:
Your positive feedback is greatly appreciated! We're glad we could assist with your hot water issues promptly and efficiently. Thank you for choosing McWilliams Heating, Cooling and Plumbing.
Service tech was great on flushing HW heater. He checked relief valve and after that it leaked. Tech said that was common; I commented he should have warned me and I would not have valve checked. The bombshell happened when he quoted me $504 to replace- totally out of the ballpark. No more promotion on flushing !! The first Plummer I called quoted $225. I be be reluctant to call McWilliams for any projects,
Business response:
We are disappointed to hear about your experience with our service tech. Please feel free to reach out to us to discuss this further.
I have been using the services of McWilliams & Sons for several years and depend on them to help me keep things running smoothly. All technicians have been professional, knowledgeable and personable. They provide excellent service and I trust their assessments.
Business response:
We are absolutely delighted to learn about your favorable experience with McWilliams Heating, Cooling and Plumbing. Your satisfaction is our top priority. Thank you immensely for choosing and trusting us to fulfill your service requirements. We appreciate your business!
I continue to be impressed with technician Ben Vance. He has provided excellent service each and every time. He is professional, knowledgeable and pleasant and it is a pleasure to work with him.
Business response:
We are truly grateful for your wonderful feedback regarding technician Ben Vance. Your positive comments and shared experience are greatly appreciated. Thank you for taking the time to let us know about your satisfaction.
Great company came out took down my old fence and installed my new fence in one day highly recommend them give them 10 stars
Business response:
We sincerely appreciate your fantastic feedback! It brings us immense joy to learn that you had such a positive experience utilizing our services. Your satisfaction is our top priority, and we're delighted we met your expectations.
Great company highly recommend them 5 stars
Business response:
Thank you immensely for your kind words, Harold. We appreciate your recommendation and are thrilled to hear you had a great experience with us.
Lack of communication and transparency
Business response:
We apologize for any inconvenience. We understand your concerns about communication and transparency. Please contact us at (936) 571-1923 to discuss.
Chris did outstanding job getting our AC back up running , he also check the hold system out and washed outside condensation coils also . Very Highly Qualified Technician, Very nice person good communication with us .
Frequently asked questions about McWilliams Heating, Cooling and Plumbing
How is McWilliams Heating, Cooling and Plumbing rated?
McWilliams Heating, Cooling and Plumbing has a 4.6 star rating with 380 reviews.
When is McWilliams Heating, Cooling and Plumbing open?
McWilliams Heating, Cooling and Plumbing is open now. It is open 24/7.