This profile has been claimed by the business owner or representative.
Mechanical Air Conditioning
- Heating & Air Conditioning/HVAC
- Riviera Beach, FL
About this business
Location details
8050 Monetary Dr., Riviera Beach, FL, 33404, United States
Get directions
Recommended
Recommended
There is a fundamental business culture problem at this company. Rudeness from the staff stems from not being valued as an employee and is being transferred to the client. I do not recommend this company and have given them multiple opportunities.
PLEASE RESPECT THE APPOINTMENTS SET WELL IN ADVACE.
Business response:
Hello Moises, We appreciate you taking the time to share your feedback. We understand how important it is to respect scheduled appointments, which is why we work hard to arrive within the agreed-upon time frame. In this case, your appointment had a two-hour arrival window, and our technician arrived during that scheduled window. That said, we know your time is valuable, and we’ll continue doing our best to provide timely, efficient service while keeping you informed every step of the way. Thank you for giving us the opport... read more
RecommendedDifficult to understand the English speaking service person accent.
Business response:
Thank you for your feedback, Eli, and we’re sorry to hear about the communication difficulty. We aim to provide clear and effective service, so we’ll take your comments into account for improvement. If you ever need clarification or have any concerns in the future, please don’t hesitate to reach out! -Mechanical Air Conditioning
Almost $500 to replace an existing thermostat (was under waranty) and link it to wifi! And we have an active Parts contract with them and a Labor contract with them!!! We were told it was a discount!
**Review for Mechanical Air** Mechanical Air is beyond terrible. They lie about their arrival times, don't show up, and never bother to call. For over three weeks, we've been waiting for them to fix our AC, with constant no-shows and zero communication. Today was the final insult. They promised to arrive first thing in the morning, but once again, no one showed up, and there was no notification. When we finally reached them, they casually said it was rescheduled without informing us. This company doesn't care about their ... read more
Very unprofessional and sleezy when it comes to business ethic. AC unit was installed in 2021 and it has broken down several times. There’s a 5 year parts AND labor warranty that they won’t honor because I’m the second homeowner. The unit is only 3 YEARS OLD. Sleezy, unethical, fly by night company who won’t stand behind their work. The fact that the unit is still so new and is breaking down as frequently as it is, AND they won’t do anything to remedy the issue, not only speaks volumes about the quality of their work, but... read more
Worst customer service. I was called at 9:18 that the Technician was on his way and should be here by 10. I stop what I was doing and came home to be there. At 10:20 I called to find out where he was. Now they told he would be another 40 minutes . My time is just as important as theirs. When I spoke to the girls in Customer Service they kept giving me a run a round. I am here wasting time when I get $45 an hour. who is going to reimburse me??
Business response:
Hello Chickie, Thank you for sharing your feedback. We apologize for any inconvenience and confusion you experienced. When scheduling we only provide an arrival time window rather than an exact time. We regret that this may not have been communicated clearly, leading to your frustration. We understand how valuable your time is, and we apologize for any inconvenience this caused. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further questions or concerns, please feel fre... read more
Frequently asked questions about Mechanical Air Conditioning
How is Mechanical Air Conditioning rated?
Mechanical Air Conditioning has a 4.7 star rating with 1,069 reviews.
When is Mechanical Air Conditioning open?
Mechanical Air Conditioning is open now. It is open 24/7.