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7000 Arundel Mills Cir, Hanover, MD, 21076, United States
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Business response:
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A pickle sized piece of kielbasa. A cold piece of chicken breast. A piece of garlic bread. Thick tomato soup. And a hard chocolate eclare. What restaurant would serve this as a combo platter? I felt like it was the end of the week to now eat the leftovers no one wanted in the fridge.
we reserved tickets for tonight's show. we're informed via email it's canceled. Given a number to call. all it is an automated message that says to go online. this is total crap
I’ve been to three of the castles this is the only castle that was under par everything was terrible from service food took forever to get a drink at & the bar they never brought us our picture that we paid for it was just bad service all around all around
Very disappointing drink service. Seated 40 minutes before show time and asked for drinks immediately. It took 30 minutes for the alcohol waiter to get to us to take our order after repeatedly asking for the waiter. Then it took another 15 minutes to get our wine which arrived with not enough glasses. After waiting another 10 minutes, I found a manager to get glasses.
Business response:
We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. Please feel free to reach out to us with additional feedback at maryland@medievaltimes.com We hope that we can welcome you back again in the near future.
Soda was flat, Bread was hard and small portion of soup. The serving of food was very spread out.
Business response:
Thank you for providing your feedback and letting us know about this issue, Natalie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 935-6878 and we'd be happy to help you out. Cheers, Medieval Times Dinner & Tournament
Date night.....Came here before the pandemic Dre bae and I had a great time
I love the shoe love the food but it could use a new show. Same one for 9 years now
Business response:
Hello, thank you for your feedback. We switch our show every 5 years, our current show has been going since 2012. Thanks again.
Medieval Times Dinner & Tournament has a 4.6 star rating with 9,247 reviews.
Medieval Times Dinner & Tournament is open now. It is open 24/7.