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Medieval Times Dinner & Tournament
- Myrtle Beach, SC
About this business
Location details
2904 Fantasy Way, Myrtle Beach, SC, 29579, United States
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Recently went food was cold and cups were not filled up. Too much money spent for a cold meal. I wasn’t impressed and don’t recommend this place!
Business response:
Hello Lady Jessica, thank you for recently attending our show and for your feedback. We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments will be shared and discussed with our management and staff. Please contact us at myrtlebeach.groups@medievaltimes.com with more additional information you may have. Thank you
Food was cold and margarita was melted when I got it. Long service
Business response:
Hello Lady Ashley, we're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
We planned on bringing our disabled daughter today but online ordering keeps giving an error. I called and the total online with the coupon was $93.00 before tax, the total she gave me on the phone was $127. When I asked why she said there was a $5 per person processing fee plus tax. I understand tax but a $5 per person processing fee?? No thanks, that is ridiculous! I won’t be spending my money there.
Business response:
Hello Lady Robin, we’re sorry for the disappointment you experienced when attempting to purchase your tickets. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you in the near future.
RecommendedSo I didn’t think my son understood what was going on until this morning when I woke up to him on his rocking horse complete with lance and crown.
Business response:
Hello Good Noble, The Queen looks forward to seeing you again soon and hope that every time you visit us it is a truly KNIGHT to remember!
Drove an hour and a half only to be told there wasn’t going to be a show. Ticket lady claimed they’d been calling for two days to warn us. NOT TRUE! Showed her the call log with no missed calls from them! Will not be coming back!
Business response:
Hello Lady Audrianna, we apologize for the inconvenience this has caused. Your feedback is very important and will be shared and discussed with our management and staff. We hope that we can welcome you one day.
RecommendedDidn’t like having no silverware
Business response:
Hello Good Noble, we hope we can welcome you back again soon.
RecommendedThey won’t finance the beer! 😱
Business response:
Hello Lord Dale, we hope we can welcome you back again soon!
Very difficult to understand what they were saying. Not a very good sound system. Food was good.
Business response:
Thank you for your feedback Jackie! Your comments are important to us and will be shared with our management team.
Have a pre show in place or at least not charge for the dungeon/museum.
Business response:
Hello Lord Clay, thank you for your feedback and for visiting the castle. Your comments are important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.6 star rating with 16,930 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.