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Medieval Times Dinner & Tournament
- Myrtle Beach, SC
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Location details
2904 Fantasy Way, Myrtle Beach, SC, 29579, United States
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Purchased “VIP package” that was a joke! Extra money to simply sit closer because my food was horrible baked chicken that tasted like it was soaked in lemon juice for days, bland half of a potato, corn soaked in margarine, finished with some for of frozen cup ice cream. I wasn’t expecting fine dinning but my gosh when someone pays almost 300$ you would think getting a hot sauce packet wouldn’t take until the end of the show! When we left because my food wasn’t touch server brought a bag yes a bag ( bc Togo boxes wasn’t a thi... read more
Business response:
We’re sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. Please feel free to reach out to us with additional feedback at myrtlebeach.info@medievaltimes.com We hope that we can welcome you back again in the near future.
The food was way too spicy kids couldn’t eat it ,couldn’t understand the audiable was terrible ice cream was melted over all disappointed and over priced for food that couldn’t be eaten
Business response:
Thank you for providing your feedback and letting us know about this issue, Vickie Collins. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 935-6878 and we'd be happy to help you out. Cheers, Medieval Times Dinner & Tournament
Just not a very good show
I spent well over $100.00 on this outing for my husband's birthday. When we went in we were told yo wait in the line behind the people wanting to purchase tickets. We already had tickets! Then, we could not understand a thing that was being said. It was all muffled. our seats were too close to the speakers. I said something to the manager and her response was to move us or offer us the script. Who wants to read a script! Also, we were mins from the end of the show. No, we were not moving. She offered no other solu... read more
Business response:
Hello Lady Jennifer, please check your messages for our response. Your feedback is important to us and we are always working on making improvements for our guests. We hope you will come back and see us in the future.
Too expensive , and procesing fee $26?? Taxes $15 .
We attended the show on a Sunday evening. The performers worked very hard and as a spectator you could appreciate that! The food though was horrible. The potatoes were so undercooked they were hard as a rock, the corn was so over cooked that it was nasty mush, the bread was barely warmed and the butter wasn’t melted. We talked to the manager who said she was going to remake the food and bring it out, and she never did. She never apologized for the terrible food, and we all left hungry. The waitstaff apologized, which was ve... read more
wait staff was wonderful but we could only understand a one word I. about 20. it was S if ee were at something in another language. the show was ecttemely repetitive. we parked in handicap parking and then had to leave from a door on the opposite side of the building resulting in a long difficult walk. they seem to not be able to the crowds, had to push thru incoming.people to find an exit.
Business response:
Hello Lady Donna, thank you for your feedback in regards to your recent trip to the castle. We are sorry for the inconveniences you experienced during this visit. We appreciate your feedback and will be sharing with our management staff. We hope we can welcome you back to the castle in the near future.
The show remains very good, but the service has really gotten terrible. The staff were so overloaded that we waited more than 40 minutes to order wine, and then another 20 or more to receive it. Drink refills were so slow, but you hated to ask the waitress because she was the only one working our entire 2 rows. Sadly the people selling pictures, swords, banners and other stuff were all over you. I could have had 10 refills had just half of them been wait staff. Again not the staffs fault, just poorly aligned custo... read more
Business response:
Hello Lord Terry, we're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. If you'd like to share additional please feedback please contact us at myrtlebeach.info@medievaltimes.com Thank you!
Thr food was terrible! and, it was very hard to u understand the actors. kinda a bummer for the amount of money ey.
Business response:
Hello Lady Jill, We’re sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. If you would like to share additional information please contact us at myrtlebeach.info@medievaltimes.com Thank you!
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.6 star rating with 16,930 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.