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2904 Fantasy Way, Myrtle Beach, SC, 29579, United States
Get directionsI went with my sisters and I was very disappointed. The food was terrible and very cold. No refills on our drinks. They were very unorganized. The show would be great for children 10 and under but as an adult it was very disappointing. It was cheesy. I couldn't believe we paid all that money and we felt we wasted our time. The pirates Voyager was way better experience. I'm suppose to come back in august and was going to bring my husband to see this but now I couldn't imagine sitting through that again. Such a shame.
Business response:
Hello Lady Melissa, we?re sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintain the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
My sisters and I went on a trip to myrtle beach and decided to go to the show and we were not impressed. The first time I went was a few years ago and I loved it, so I wanted to take them. Our server was very nice, but he was also in the show so he wasn't available to us. We got no refills on our drinks and I ordered unsweetened tea and it took forever to get to me and when I did get it was watered down sweet tea. Food was cold and took forever to get it. They seemed to be very understaffed. The poor horses seemed exhaus... read more
Business response:
Hello My Lady, thank you for attending our tournament and for expressing your concerns.Our horses are the true stars of the show and treated like the royalty they are. I am going to bring your feedback to our Master of Horses attention but I can assure you the care and training of our horses is a top priority here at the Castle. We apologize for the service your experienced during this visit. Your feedback will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near futur... read more
Show hasn't changed much in all the years we have been going. Food is mundane and it's always the same chicken
Business response:
We?re sorry for the disappointment you experienced during this visit. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
Food was horrible, alcoholic drinks way over priced. Vegetarian choice was even worse. Cake was dry. Show was not what we expected.
Business response:
We?re sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
I’ve been here many year since i was a kid. Every year it gets worst. This year. While i was there yesterday, instead of a pastry they served us lemon pound cake from Walmart. Walmart CAKE ! It was gross. I have a picture of it. PATHETIC GUYS . They had mic problems. And seemed to rush the entire show because it was a Sunday. Never going back ever.
Business response:
We're sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
For $126 for two people, I would expect the food to look and taste like it was $126 dollars worth. I ordered the birthday package but they never wished my daughter a happy birthday with everyone else.
Came because my boyfriend wanted to for his birthday but I'll never come back. The horses are severely mistreated and clearly unhappy. It's straight up torture and I'm shocked that in a world where the circus are coming to an end that they haven't ended this as well.
They food was dry, the servants were not at all in Knowledgeable about prices. I was given 3 diff. Prices on same item... so of course I bought from the cheaper 1 but 2 were wrong... show was boring, only a few good moments
Business response:
My Lady, we’re sorry for the disappointment you experienced during this visit. It is from honest customers, like yourself, that we obtain valuable information that assists us in maintaining the highest levels of customer service possible. Your comments and feedback are very important and will be shared and discussed with our management and staff. We hope that we can welcome you back again in the near future.
Went to the show with my two older girls. They really enjoyed it more then they thought they would. Our only complaints were about the food and the service. Our server spilled my daughters all over her and it took two other people to clean it up which also took about 5 minutes for them to come. Then my wife saw that her chicken wasn't cook enough. She said something too the server and nothing was done.
Business response:
Hello My Lord, we’re sorry for the disappointment you experienced during this visit. We would like to gather more information from you experience. If you would like, email us at MyrtleBeach.Info@MedievalTimes.com Thank you!
Medieval Times Dinner & Tournament has a 4.6 star rating with 16,930 reviews.
Medieval Times Dinner & Tournament is open now. It is open 24/7.