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Meenan
- Heating & Air Conditioning/HVAC
- Wantagh, NY
About this business
Location details
3020 Burns Avenue, Wantagh, NY, 11793, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with Meenan for twenty years! Now they raised my service contract double over the previous year! (WOW) So I have no choice but to cancel them and hire a more reasonable company!
Business response:
Hello- We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.meenan.com/contact-meenan/feedback and a manager will be in touch with you shortly. Regards, Meenan
Penny double talked me into thinking I had a free contract and then she turned around and said oh no I mean next year?!?! She also said no one gets free contracts - and checked my records and said - oh you usually do!!!!
Business response:
Susan -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Meenan
Pricing discussions were spotty
I have a contract not to go abover a certain price. (Capped). The oil was a dollar less per gallon than the contract and the company did not honor the lower selling price. At the current moment, the oil price is $1.50 less a gallon then my capped price. I will await to see what I am charged next delivery as it is compared to now and when I get my next delivery.
No that is ok. You have rude service techs amongst other things
I usually don’t review companies but I had the absolute worst experience ever and really needed to share. My husband and I were first time home owners and recently had a newborn when we realized our oil heat wasn’t working. We had a service contract with meenan and was informed it was unable to be fixed so we were referred to their sales department who sold us 5 mini splits for Heat and AC. We spent almost $17,000 on these units and we still were unable to get warm!! The units were actually blowing freezing cold air ou... read more
Business response:
Nina -We thank you for taking the time to speak with our Customer Service Manager. Based on that conversation we are happy to hear that the issue has been addressed. Feel free to reach out to us should you have any questions. Best regards, Meenan
My experience with Meenan has been terrific for the past 4 years until this week. My furnace died this past Monday1/1/21 at 12 noon, during the blizzard. I have a forced air system with central air system mounted on top of the furnace and a full house humidifier for the forced air heat. Your installer's arrived wednesday morning to install a new furnace. they completed the job around 4:30 pm. before they left I asked what the smell was in the house, coming from the vents. the installer told me it was an oil burning off... read more
Hot water was not working. Called for an appointment, waited all day for someone to come. Employee came at 4 PM and drained our line. Waited 3 hours and still no hot water. Called again at 7PM and was told that we had to wait until the next day for someone to come. This is totally unacceptable, had to stress that We needed service tonight. We were put on the list for that night with no idea of what time the technician will come. Again unacceptable. Fortunately for us this technician knew what he was doing and fixed our probl... read more
Fine -oil ran out. I told operator I had no oil and she said I did. Serviceman came and said I was out of oil. Computer was wrong- it said I had oil.
Business response:
Christine, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Meenan
Frequently asked questions about Meenan
How is Meenan rated?
Meenan has a 4.2 star rating with 983 reviews.
When is Meenan open?
Meenan is closed now. It will open at 9:00 a.m.