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Meenan
- Heating & Air Conditioning/HVAC
- Wantagh, NY
About this business
Location details
3020 Burns Avenue, Wantagh, NY, 11793, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On 1/18/2019 I signed a heating oil delivery agreement for the period 1/18/2019 through 1/31/2020. On 10/4/2019, I notified Meenan via email to terminate the agreement at the end of the current pricing period with the exact message "Please terminate my oil delivery agreement as of 1/31/2020, the end of the current pricing period". The agreement states that an early termination fee applies if the contract is terminated prior to the end of the current pricing period, 1/31/2020. I received an email reply saying that they have "... read more
Called at 6:30 pm. Was given a window of 8pm -MN. Called at 7:55 pm that they would be arriving shortly. Arrived at 8 pm. Technician specialist could have not been nicer. Assessed situation. Kept me informed. And work completed cleanly. Couldn’t be happier. And I had heat again!!!
Business response:
Marci, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Meenan
The only person that represents what meaning stood for when I joined 15 years ago was the service man. Every call center representative I spoke with was nasty seemed as if they were miserable one man sounded like he was crying. I passed two encounters with this company have been horrible sadly our choices here are limited
Business response:
Charles- We thank you for taking the time to speak with our Customer Service Manager. Based on that conversation we are happy to hear that your concerns have been addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Meenan
I am giving Meenan 2 stars because the sale people will say almost anything to get you to sign a contact with them. Buyer beware. If you can record your conversation to ensure what you heard is real . Stay away from the ceiling price , for the entire year I was charged the ceiling price , even when the price of oil dropped. This will be my last contract with them unfortunately . The service repair part of the company is great, they show up and they are respectful when entering your home.
I ran out of oil. I requested a delivery. Customer Svc said the delivery was set for today. As of yet ll:21am I still have not received the delivery. We will be out of oil again.
This company doesn't seem to care much about customers.
I called at 10 pm and they arrive at 10:15 tell mme that not service Responsible courteous reliable Thank you William Dejesus
Business response:
William, we are delighted to hear that all of your service needs have been met, and in such a timely manner! Thanks for taking the time to leave this positive review, and thank you for choosing Meenan!
I have had nothing but a terrible experience so far. On 10/15/18 I called to start service. Rob the sales associate set us up for an inspection on Tuesday 10/16 between 8am-12pm. I was told once inspection is completed service would be requested automatically for oil and that I wouldn’t have to call and ask for it. Tuesday came and they didn’t show up until 2:30 for inspection. Once completed i was told I am very low and he requested look ASAP for us and they once issue is eventually I need a new coil replaced on my hot wate... read more
Business response:
Marguerite -We thank you for taking the time to speak with our Customer Service Manager Ann. Based on that conversation we are happy to hear that the issue has been addressed. Feel free to reach out to us should you have any questions. Best regards, Meenan
Our experience was very Sandringham you
Business response:
Thanks for the positive rating Edward!
Frequently asked questions about Meenan
How is Meenan rated?
Meenan has a 4.2 star rating with 983 reviews.
When is Meenan open?
Meenan is closed now. It will open at 9:00 a.m.