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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Mercedes- Benz of Plano is a North Texas Mercedes-Benz dealership servicing the DFW metroplex. When you purchase a Mercedes-Benz in Plano, you purchase one of the finest vehicles in the world. With a 125-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. Whether purchasing a new, certified pre-owned or pre-owned Mercedes-Benz in Dallas, you will want to make your purchase at a dealership with a reputation for the highest standards of customer service and attention to detai... read more
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedQuality service and support!
Business response:
Thank you, Angela! We greatly appreciate your endorsement. Best wishes and see you next time!
Wonderful service, great waiting area, Jay Henderson is excellent !!!
Business response:
Dianne-Maria, thank you for the kind words and mention of working with Jay! We appreciate your feedback and look forward to your next visit. Thanks again!
I brought my car to the dealer the day after I moved to Texas for a scheduled maintenance. My service rep had the Texas inspection done, which I never thought about. So that now saves me the trouble of doing it. Thank you so much. They were great
Business response:
Kathleen, thank you for the kind note and mention of working with our service team and welcome to Texas! Thank you for choosing Mercedes Benz of Plano and let us know when we may assist you next. Thanks again!
We have been customers for 15 years. Last week we made a purchase, and the transaction was great! Thank you Taylor W., Sabrina O. and Chris you guys are great :)
Business response:
Karla, thank you for 15 years of being a customer and congrats on your latest Mercedes-Benz. We appreciate your note and mention of working with Taylor, Sabrina and Chris! See you next time. Thanks again!
New customer from California with a very unique situation. Mitch and Jordan worked magic and now have a customer for life. They were super responsive, did all the legwork and made the process of an ugly situation come out very nice. Thanks to a GREAT team.
Business response:
Daphne, we are so pleased to hear that Mitch and Jordan were able to turn this situation around. Thank you for taking a moment to share and welcome to the Mercedes Benz of Plano family! Best wishes and see you next time!
It has truly first class service from the second you drive up to their service bays. In that regard, it is hard to find anything to criticize. Their new technology which allows you to track the progress of the work being performed is also of benefit. My only complaint is the sky high costs for getting work performed. An auxiliary battery cost $58.00, and the cost to install was $119.95. $119.95 to install a battery. That’s like charging $120.00 to screw in a light bulb. I would be shocked if it took your technician mo... read more
Business response:
Carl, thank you for the kind note and mention of first class service! We greatly appreciate the feedback on our performance and your thoughts on our pricing. While we're not always the cheapest, we do ensure all work is done right and to Mercedes-Benz specification. We'll be sure to pass your note along to our management for analysis. Thanks again for your business and see you next time! Best wishes!
It was great, Erica was very helpful
Business response:
Barbara, thank you for your kind note and mention of working with Erica! We greatly appreciate your feedback and look forward to your next visit. Thanks again!
At least for service. They did a fast and professional job on my Sprinter.
Business response:
Barbara, thank you for bringing your Sprinter in to have work done! We greatly appreciate your feedback and look forward to serving you additionally next time! Best wishes!
#1, Top Quality, First Class service!
Business response:
Thank you for the endorsement, Michael! We greatly appreciate your praise. Best wishes!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.9 star rating with 9,025 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.