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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership staff were very responsible. I worked with a very helpful and responsible staff member named Andrew
Business response:
Thank you for your feedback! We appreciate you recognizing Andrew for being helpful and responsible throughout your visit. Providing attentive and dependable service is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Dealership is very professional each time my car is serviced
Business response:
Thank you for your continued trust in Mercedes-Benz of Plano! We appreciate your recognition of the professional service you receive each time your vehicle is in our care. Providing a consistent and high-quality experience is exactly what our team aims for. We look forward to seeing you again on your next visit.
I'm so happy that the service department was able to resolve my issues. I'd been in multiple times to address them. Diego did a great job keeping me informed via text and had my car washed and cleaned inside when I picked it up.
Business response:
Thank you for sharing your experience! We appreciate your patience while we worked through your concerns and are pleased to know the issues were fully resolved. It's great to hear Diego kept you informed throughout the process and made sure your vehicle was returned clean and ready to go. Providing clear communication and a complete service experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Excellent service. The service advisor was very helpful and knowledgeable.
Business response:
Thank you for the great feedback! We appreciate you highlighting your service advisor's helpful and knowledgeable approach. Providing clear guidance and professional support is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
My service advisor, Marc is thorough and professional! MB did a great job on my car.
Business response:
Thank you for your feedback! We appreciate you recognizing Marc for his thorough and professional approach. It's great to know your vehicle was well taken care of, as providing quality service is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
It was exactly what I hoped for. The service was quick, completed everything I requested and the price was very fair. Eli was my service manager and communicated with me through the whole process and I was not surprised with anything! Will be coming to them for all my Mercedes needs!!
Business response:
Thank you for sharing your experience! We appreciate your recognition for our quick service, fair pricing, and consistent communication from Eli throughout the process. Providing a transparent and efficient visit is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you with all your Mercedes-Benz needs in the future.
Love Jay. Excellent service in Plano.
Business response:
Thank you for your feedback! We appreciate you recognizing Jay and the excellent service you received in Plano. Delivering a professional and attentive experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to seeing you again on your next visit.
Service Advisor was great. The dealership was busy. As far as I can tell, job was done right.
Business response:
Thank you for your feedback! We appreciate you recognizing your service advisor and sharing your experience during a busy visit. Providing attentive support and completing the job correctly is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Service performed in my drive way.
Business response:
Thank you for your review! We appreciate you highlighting the convenience of having your service performed right in your driveway. Providing an easy and efficient mobile service experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again next time.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,418 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.