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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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Bwarren53's profile image
Bwarren53 
8 years ago

Great Dealership! The entire staff was knowledgeable, nice, and eager to provide a high level of customer service. I never expected to leave with my GLA 250, but drove it home the same night of my visit! 

Hobb's profile image
8 years ago

Outstanding & very satisfied. Curt Russell met us at the front door and answered all of our questions. Curt directed us to a couple of different vehicles and answered all questions on each. He did a great job through the selling process and made it easy for us to choose a Mercedes vehicle. 

Cincyguy's profile image
8 years ago

Great overall experience ! Kyle and his team made this a very easy happy experience! I would recommend this dealership over the others in the greater Cincinnati area. This is my second purchase from this dealership, and find it to be the best priced and the tri-state. Thank you again! Gwenn & Ron 

El Lobo 34's profile image
El Lobo 34 
8 years ago

Pleasant experience Shopping for a new car has always been a stressful time for me. However my sales associate Patrick McCellan was very polite and personable. My family and I really appreciated the way Patrick treated us and made our experience very pleasant. He is very knowledgeable and willing to go the extra mile. This experience figured greatly in my decision. I bought a certified pre-owned 2014 e350 mercedes-benz. I had to see other members of mercedes-benz of West Chester and they were also very pleasant to deal with.... read more

CyaMon200's profile image
CyaMon200 
9 years ago

Straight Forward I was in the market for a used MDX. I checked the online automotive websites daily in order to find dealerships that had the vehicle I wanted. I stopped in Mercedes as they took one in on trade and their asking price was in line with market rate. I worked with Andreas whom I found to be very straight forward and genuinely easy to work with. After test driving and buying the car, I would certainly recommend him to my friends and family. It was a straight forward experience and I appreciate that. 

casagrande's profile image
casagrande 
9 years ago

Exceeded my expectations We were extremely happy with the purchasing experience. From choosing the car we liked, to the test drive, and the explanation of all the gadgets on the car, we were treated courteously and fairly. 

Artist Devon's profile image
Artist Devon 
9 years ago

I had a great experience and purchased a wonderful 350 E My Sales person, Chip Jurgens, was so helpful, informative, brought cars up for me to see. He never stopped searching for the car that I wanted. I was so comfortable with Chip who made me feel special. It was as if he was as excited for me as if it were his car being purchased! I would recommend West Chester Mercedes Benz to anyone. In fact, already did! My dentist is going to purchase a Mercedes there! Chip went way above his duties to make my experience wonderful Dev... read more

Car-Nut's profile image
9 years ago

Perfect Car Buying Experience I've not had an easier or more pleasant car buying experience in 30 years of buying cars. Chip Jurgens spent a little while speaking with my wife and I about what we were looking for and was friendly, knowledgeable, and not the least pushy. He quickly based off our discussions suggested I drive the new AMG C450, what a brilliant suggestion, it fit perfectly what I was looking for. From there the process was easy from trading in my car to handling all the paperwork. Jason Hackney worked diligentl... read more

deem's profile image
9 years ago

My Mercedes Experience The salesperson Will Jones was awesome. He made buying a car with such ease that it didn't seem like a pressuring experience. The manager was great and also the business manager. Thanks for a great experience! 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is open now. It will close at 5:00 p.m.