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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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TKelechi's profile image
9 years ago

Patience and good will. The salesman was very patient in seeing a good fit was evident in this transaction. He was outstanding in not pressuring but assisting in helping to understand the vehicle operations, pricing and follow up service. It was personable and friendly. Without question I would seek out Andreas in the event I was purchasing another MB. Perhaps the best overall buying experiencing I have had in 40+ years of purchasing cars. Whenever the deal appeared awkward he stepped up offering back bending assistance. Tha... read more

Lo824304's profile image
9 years ago

Great experience for the inexperienced I came in to test drive a car. It was my fist stop in my new car search and was primarily just stopping to test drive a car a saw and start the process. Patrick was super helpful and understand. Most importantly, he was not pushy at all and very informative. I have very little knowledge of car buying and I didn't feel like I was being tricked or taken advantage of. I felt like he did what he could to get me the best deal and the right far for me. I ended up purchasing the car I test dri... read more

the wood's profile image
9 years ago

professionalism of salescraftmanship i have had the distinct pleasure to have purchased a MB E350 . My sales rep. Andreas Burkett was very professional and personnable in assisting me thru the the process of selecting and purchasing a MB. He made the process quite assuring in that i would be getting the best product and service avail. in the auto. industry . He was very articulate and expressive in his knowledge of the auto and its particulars, which made the the sell a snap I would highly recommend him to others that may re... read more

Jen0429's profile image
9 years ago

Great experience! This was the best car buying experience I have ever had! Will is very easy to work with, knowledgable about Mercedes, and has a no hassle sales tactic! Jason also helped us in the purchase of our new Mercedes and was a pleasure to work with! 

sallee65's profile image
9 years ago

Privilege. To work with these professionals. I have been working with Mercedes of a Cincinnati since 2003 .,both at the Montgomery location and West Chester. Both locations have excellent people always willing to help. They have always been honest and eager to satisfy the customer. Jason Hackney and his salesman ChipJurgens made the purchase of my new E350 a pleasure, they are real pro's and I will continue to work with them in the future. 

JimKuehn77's profile image
JimKuehn77 
9 years ago

New C Class Sedan Went to MB of WC specifically to visit Will Jones because I knew he was a true gentleman from previous experience. Will actually exceeded by expectations by taking time to answer all my questions and suggest questions I had not asked. He found the auto I wanted quickly and worked with me to reach a good price. He capped the service excellence experience by coming to my home to help me set the rolling code on the Universal Garage Opener. Will will continue to be my "go to" man for autos. You should look him ... read more

btdmbglk's profile image
9 years ago

Excellent service in every way! It was my very first time visiting the dealership and the location was very easy to find. After arriving I received such professional, knowledgeable, and exceptional friendly service from my salesman. And, every staff person who I saw was extremely cordial. 

Keithk2820's profile image
Keithk2820 
9 years ago

Purchase of certified C class Brian Murphy greeted us and helped us with our purchase of our C class We were very happy with the quality of the vehicle and the info that Brian provided about the car and dealership. This is our second purchase from this dealership. I enjoyed working with Brian on this deal. 

jlr109's profile image
9 years ago

Fast.. low pressure.. very easy to work with and negotiable. I went to two dealerships in the city to pick out my new car. West Chest definitely worked with me to make the deal happen. Pros: People there were very nice, willing to negotiate price, and they worked around my schedule and were not high pressure (which is normally what makes me never buy from a dealer). Cons: Dealership isn't very high end, some of my questions didn't get solid answers in return due to insufficient AMG training. I would recommend going to West C... read more

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.